---
title: "Customer Relationship Management Software License Renewal"
ocid: "ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF PLYMOUTH"
published: "2020-10-29"
---

# Customer Relationship Management Software License Renewal

Buyer: UNIVERSITY OF PLYMOUTH  
Current stage: Award  
OCID: ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774.json)

## Summary

The tender for the "Customer Relationship Management Software License Renewal" was initiated by the University of Plymouth and involved a direct award for salesforce licenses along with support and maintenance services. This procurement falls under the services category and has a value of £300,489. The procurement method utilised was a limited negotiated procedure without prior publication, carried out under regulation 32 of the PCR 2015. The tender process concluded on 31st July 2020, with the contract period commencing on 1st August 2020 and lasting until 31st July 2021, in Plymouth, England.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) to expand their business, especially those specialising in software solutions and customer relationship management systems. Companies that can provide support and maintenance services for CRM software would be particularly well-suited to compete. By leveraging this contract, businesses can establish a foothold within the education sector and foster ongoing relationships with key institutions like the University of Plymouth.

## Notice

Direct award of sales forces license's and support and maintainance under regulation 32 of the PCR 2015

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4754f3b4-5c45-407b-bd9c-8e4a30423a0a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2020 |
| Submission deadline | 31 Jul 2020 |
| Future notice date | Not specified |
| Award date | 30 Jul 2020 |
| Contract period | 31 Jul 2020 - 31 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,489 |
| Lots value | Not specified |
| Awards value | £300,489 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF PLYMOUTH |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL4 8AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Drake |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 29 Oct 2020 at 13:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4754f3b4-5c45-407b-bd9c-8e4a30423a0a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4754f3b4-5c45-407b-bd9c-8e4a30423a0a
  29th October 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774.json.