---
title: "Independent Complaints Advocacy (NHS) Service"
ocid: "ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MIDDLESBROUGH COUNCIL"
published: "2023-12-18"
---

# Independent Complaints Advocacy (NHS) Service

Buyer: MIDDLESBROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1)  
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## Summary

The Middlesbrough Council has awarded a contract for the provision of the "Independent Complaints Advocacy (NHS) Service" to People First, for a total value of £331,500. The procurement process was classified under Health and social work services. The tender method used was competitive quotation (below threshold), with the tender period closing on April 20, 2023, and the contract period starting on July 1, 2023, and ending on June 30, 2026. The procurement was at the award stage as of November 23, 2023.

This opportunity, initiated by Middlesbrough Council, is suited for businesses offering services related to health and social work. Small and medium-sized enterprises (SMEs) are eligible to participate, given the tender's suitability for SMEs. Businesses located in the North East region of the United Kingdom are ideally positioned to compete for this contract.

## Notice

.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/187b50bc-d259-4039-96fa-8ea020801a4c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2023 |
| Submission deadline | 20 Apr 2023 |
| Future notice date | Not specified |
| Award date | 23 Nov 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £331,500 |
| Lots value | Not specified |
| Awards value | £331,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDDLESBROUGH COUNCIL |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS1 2QQ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Newport |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FIRST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Dec 2023 at 10:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/187b50bc-d259-4039-96fa-8ea020801a4c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/187b50bc-d259-4039-96fa-8ea020801a4c
  18th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eab0667d-5d22-4ba7-b13d-ca71dde361a1.json.