---
title: "Trading Standards Case Management System"
ocid: "ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL"
published: "2025-08-14"
---

# Trading Standards Case Management System

Buyer: KENT COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08.json)

## Summary

Kent County Council has concluded the procurement process for the development and implementation of a Trading Standards Case Management System, under the industry category of Software Package and Information Systems (CPV 48000000) and IT Services (CPV 72000000). This contract, valued at £177,978, was awarded through a selective procurement method, specifically a call-off from a framework agreement. The award status was confirmed on 31st July 2025, with Civica UK Limited appointed as the supplier. The contract period spans from 1st August 2025 to 31st July 2027. The focus of the system is on enhancing key functions related to investigations, business support, and market surveillance within the South East region of the United Kingdom.

This tender presents valuable opportunities for businesses specialising in IT services, software development, and consultancy, particularly those with experience in public sector technology solutions. Small and medium-sized enterprises (SMEs) may find this generous contract aligns well with their capabilities and growth strategies. Despite being awarded to a large supplier, similar opportunities within framework agreements often arise, providing an avenue for businesses to engage in public sector tenders and expand their market presence. Companies with expertise in creating secure and efficient case management systems, capable of supporting complex regulatory functions, are well-suited to leverage such opportunities to foster business growth.

## Notice

The overall requirement enables the service to provide key functions to: * investigate persistent and/or serious criminal activities, in particular those involving fraud, counterfeiting, scams, doorstep crime and persistent consumer detriment * support businesses by offering professional business advice and guidance, including Primary Authority Partnerships * audit high risk businesses such as farms, food and feed producers, importers, wholesalers and retailers * provide animal health and disease outbreak advice * carry out regular market surveillance, such as at Kent ports, markets and boot fairs, to prevent unsafe or illegal products entering the market * reduce illegal sale of tobacco and alcohol to children and young people as well as reduce access to illegal tobacco. Trading Standards' role is to create and maintain a safe and fair-trading environment where Kent businesses can operate and grow, and Kent consumers can engage in their economic activity with confidence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2769530d-8a5b-4763-8b73-dfc17b9b75fe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2025 |
| Submission deadline | 31 Jul 2025 |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £177,978 |
| Lots value | Not specified |
| Awards value | £177,978 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Aug 2025 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2769530d-8a5b-4763-8b73-dfc17b9b75fe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2769530d-8a5b-4763-8b73-dfc17b9b75fe
  14th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08.json.