---
title: "Whole Systems Services Governance (Community)"
ocid: "ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2017-12-15"
---

# Whole Systems Services Governance (Community)

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b

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## Summary

The NHS Shared Business Services is seeking management and governance arrangements for the Whole Systems Integrated Care Hubs at St Charles and Violet Melchett in West London. This contract, titled "Whole Systems Services Governance (Community)," falls under the health services category and has a contract value of £157,969. The procurement process involves a direct award to the incumbent service provider without competition, aiming to ensure continuity of essential health services for the over 65s population. The 1-year contract will commence on 1st April 2018 and has the option for a one-year extension at the discretion of the Clinical Commissioning Group (CCG). The procurement stage is complete, with the tender period ending on 19th January 2018.

This tender presents an opportunity for businesses specialising in health service management and integrated care solutions to engage with NHS West London CCG. Providers capable of delivering governance and quality management, alongside compliance with care regulations, will find this avenue particularly advantageous, especially those with existing relationships or expertise in managing integrated pathways for physical health, social care, and mental health. Given that market engagement will commence in March 2018, businesses looking to expand in the health sector should prepare to align their services with the CCG’s future specifications for longer-term contracts from 2019.

## Notice

Provision of Management & Governance arrangements for the two (St Charles & Violet Melchett) Whole Systems Integrated Care Hubs consisting of; Providing Clinical Governance & Quality, IT Management & System Hosting (via System One), Ensuring site & services are CQC compliant, Insurance & Indemnity arrangements are in place & up to date and Site Policies inc Safeguarding, IT, IG, Complaints etc are in place. It supports the joined up care health services of patients registered with GPs in West London. The service delivers essential capacity to the local Whole Systems Integrated Care Pathway currently under development. The interim contract will ensure continuity of essential service provision of Whole Systems Governance, to the care of over 65s population, whilst a new integrated model of care is developed during the contract period. This notice refers to It is a Direct Award of an interim contract to an incumbent service provider to ensure continuity of essential health services to the local population whilst a new integrated care model is developed during 2018/19 ready for procurement in 2019/20 and therefore the CCG has assessed that the incumbent provider is the only capable provider at this time. A 1 year contract has been awarded, commencing 1st April 2018, with the option of an additional 1 year extension at the CCG's discretion. The Contracting Authority is developing a new model of care for the over 65s within West London which will establish integrated pathways in regard to physical health, social care and mental health, enhanced with voluntary sector involvement to deliver holistic patient care. The new My Care My Team model requires the existing expertise and skill set of the Whole Systems Governance Service to form an integrated core team approach to delivering care. The current interim contract is necessary to enable NHS West London CCG to develop, pilot and validate its specified service requirements. The CCG plans to engage with the market during 2018 to assist development of its future specification of requirements, with the intention of informing the process to award substantive contracts to deliver the new model of care from 2019. Market engagement will commence March 2018. Additional information: This interim contract is being awarded to the incumbent provider to ensure continuity of essential health services to the local population whilst the CCG develops and substantive new service with increased scope and value. The direct award without a competition is to the only capable provider having the capability and infrastructure in place to enable the Contracting Authority to develop and test out its new service model. The Contracting Authority is developing a new model of care for the over 65s within West London which will establish integrated pathways in regard to physical health, social care and mental health, enhanced with voluntary sector involvement to deliver holistic patient care. The new My Care My Team model requires the existing expertise and skill set of the Whole Systems Governance Service to form an integrated core team approach to delivering care. The current interim contract is necessary to enable NHS West London CCG to develop, pilot and validate its specified service requirements. The CCG plans to engage with the market during 2018 to assist development of its future specification of requirements, with the intention of informing the process to award substantive contracts to deliver the new model of care from 2019. Market engagement will commence March 2018.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/01378c00-615e-48f3-97f5-4bc92f1adda7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Award of Contract Without Competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2017 |
| Submission deadline | 19 Jan 2018 |
| Future notice date | Not specified |
| Award date | 15 Dec 2017 |
| Contract period | 31 Mar 2018 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £157,969 |
| Lots value | Not specified |
| Awards value | £157,969 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LONDON CENTRAL & WEST UNSCHEDULED CARE COLLABORATIVE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 15 Dec 2017 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/01378c00-615e-48f3-97f5-4bc92f1adda7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/01378c00-615e-48f3-97f5-4bc92f1adda7
  15th December 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ead76004-c29b-461b-afa1-9bf62b23635b.json.