---
title: "Case Management Securing our Technical Future"
ocid: "ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-03-02"
---

# Case Management Securing our Technical Future

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433.json)

## Summary

The procurement process for the contract titled "Case Management Securing our Technical Future" is being managed by H M Revenue & Customs, located in Salford, United Kingdom. This contract falls under the IT services sector and involves an infrastructure and technology upgrade to transition Case Management technology to a Cloud platform, specifically on AWS. The procurement process has reached the Award stage, with a total contract value of £2,298,625. The contract period is set from 24 February 2020 to 31 December 2020, and the tender period has already ended, concluding on 20 December 2019.

This contract presents significant opportunities for businesses, especially those with expertise in Cloud Hosting and niche technology capabilities. Small and medium-sized enterprises (SMEs) that specialise in IT consulting, software development, and support services would be particularly well-suited to take part in such tenders. Given the specific skills required for the project outlined, businesses that can demonstrate experience in similar infrastructure upgrades may find it advantageous to pursue similar contracts with H M Revenue & Customs or within the broader public sector.

## Notice

Infrastructure and technology upgrade to transfer Case Management technology to a Cloud platform. This will include re-hosting a number of key applications onto Cloud (AWS in this instance), as well as re-platforming onto latest versions of supported underlying software (Pega & Documentum). This work requires specific skills and, in particular, Cloud Hosting & niche technology capabilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/90c52bfb-d9fa-4955-afaa-c6d94710d436 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2020 |
| Submission deadline | 20 Dec 2019 |
| Future notice date | Not specified |
| Award date | 29 Jan 2020 |
| Contract period | 24 Feb 2020 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,298,625 |
| Lots value | Not specified |
| Awards value | £2,298,625 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INCESSANT TECHNOLOGIES (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Mar 2020 at 15:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/90c52bfb-d9fa-4955-afaa-c6d94710d436

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/90c52bfb-d9fa-4955-afaa-c6d94710d436
  2nd March 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d0365d03-3d1c-47c3-a79f-cc6c12550190
  Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eaf32152-9f89-4e61-aaef-8ec5d8bf9433.json.