---
title: "PN253 - Mental Health Call Handling Incl NHS 111 MH Option"
ocid: "ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SHEFFIELD HEALTH AND SOCIAL CARE NHS FOUNDATION TRUST"
published: "2024-01-12"
---

# PN253 - Mental Health Call Handling Incl NHS 111 MH Option

Buyer: SHEFFIELD HEALTH AND SOCIAL CARE NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8

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## Summary

The Sheffield Health and Social Care NHS Foundation Trust has initiated a tender process for the procurement of Mental Health Call Handling services, including NHS 111 MH Option, with a contract value of £600,000. The procurement stage is currently active, with a tender deadline on January 29, 2024. The contract period is set to start on April 1, 2024, and end on March 31, 2027. This opportunity falls under the services category and is located in Yorkshire and the Humber region, United Kingdom.

This tender presents an opportunity for small and voluntary sector enterprises that can provide Call Centre services to the healthcare sector. The procurement method is an open procedure with an accelerated timeline due to previous procurement challenges. Businesses interested in expanding their services to support mental health call handling within the specified region should consider participating and contacting Sheffield Health and Social Care NHS Foundation Trust for further details.

## Notice

Mental Health Call Handling Incl NHS 111 MH Option Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58726c08-8017-4b87-a6fb-fc0ee90321ca |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jan 2024 |
| Submission deadline | 29 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD HEALTH AND SOCIAL CARE NHS FOUNDATION TRUST |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S6 1LX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Hillsborough |
| Westminster constituency | Sheffield Brightside and Hillsborough |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 12 Jan 2024 at 17:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/58726c08-8017-4b87-a6fb-fc0ee90321ca

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58726c08-8017-4b87-a6fb-fc0ee90321ca
  12th January 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eb1d0401-c40f-456a-bc5f-a7a54f03cbd8.json.