--- title: "Print and Distribution of Customer Account Literature" ocid: "ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1.json" source: "Contracts Finder" current_stage: "Tender" buyer: "MERSEYTRAVEL" published: "2018-02-14" --- # Print and Distribution of Customer Account Literature Buyer: MERSEYTRAVEL Current stage: Tender OCID: ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1.json) ## Summary The procurement process involves Merseytravel, a transport authority based in Liverpool, seeking a suitable supplier for the "Print and Distribution of Customer Account Literature." This tender falls within the services category of printed matter and is currently in the Tender stage. It was published on 14th February 2018 and has a tender deadline of 16th March 2018. The contract period spans from 21st June 2018 to 21st June 2020, with a total value of £256,000. The procurement method used is a selective or restricted procedure. This tender presents an excellent opportunity for businesses specialising in printing, communications, and digital solutions. Companies adept at managing customer mailings, including printed and electronic distribution, will find themselves well-suited to compete. Additionally, those with experience in adhering to UK Data Protection regulations and offering innovative cost-efficient solutions in print and design will be particularly advantageous in this procurement process. ## Notice A suitable supplier is sought to assist in the production and distribution of Merseytravel Customer Mailings. Thiswill include communications by post, and digital communications via email and SMS format. The scope of works is to cover the transactional print or the electronic production and distribution of FastTag Account Statements, personalised Renewal letters and personalised Renewal Application Forms in someinstances. Flexibility will be required around volumes which vary month on month, and the options around electronicmailing would be welcomed as would other digital communication methods. The source data will be supplied via secure email (SFTP) or via secure site download in csv, txt, mail merge incompliance with UK Data Protection Legislation and General Data Protection Regulations 2018. The supplier will prepare base templates and sort data for postal distribution or electronic distribution. Thedespatch of which will be split over several individual cycles throughout the calendar month details of which willbe specified by Merseytravel. Merseytravel will require confirmation of delivery from each communication method to include volumes of anyundelivered mailings (postal and electronic) and the ability to view and download any mailings sent within thelast 12 month period, to assist in the event of query and for quality control purposes. The supplier will be responsible for the management of base paper stocks and the laser print production ofbase stationery and machineable window envelopes (return address printed on reverse) along with the designand production of electronic mailing templates and attachments in accordance with Merseytravel's detailedspecification and requirements. Merseytravel require regular industry updates and advice in terms of cost efficiency options, print, design andformatting, ink, paper and postal charges and electronic solutions. Procurement documents and submissions via www.the-chest.org.uk reference DN316110. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cbeea110-e7fa-464f-b85a-6cb746f0b145 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Feb 2018 | | Submission deadline | 16 Mar 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 20 Jun 2018 - 21 Jun 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £256,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MERSEYTRAVEL | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 1BP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | Waterfront South | | Westminster constituency | Liverpool Riverside | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 22 - Printed matter and related products ### Codes - 22000000 - Printed matter and related products ## Release History - 14 Feb 2018 at 11:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cbeea110-e7fa-464f-b85a-6cb746f0b145 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cbeea110-e7fa-464f-b85a-6cb746f0b145 14th February 2018 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.merseytravel.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eb2241e7-028f-4137-bd7c-2b5aa0dd9ac1.json.