---
title: "NU1589-85 Web Services Retainer 2024-2025"
ocid: "ocds-b5fd17-eb42d9ff-d5b1-42ae-a19e-91f29e912412"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb42d9ff-d5b1-42ae-a19e-91f29e912412"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eb42d9ff-d5b1-42ae-a19e-91f29e912412.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eb42d9ff-d5b1-42ae-a19e-91f29e912412.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE UNIVERSITY"
published: "2024-04-10"
---

# NU1589-85 Web Services Retainer 2024-2025

Buyer: NEWCASTLE UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-eb42d9ff-d5b1-42ae-a19e-91f29e912412

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## Summary

Newcastle University has recently awarded a contract for the provision of web services to INSPIRED. The tender, titled "NU1589-85 Web Services Retainer 2024-2025", falls under the business services category and has a total value of £30,000. The procurement method used was a selective procedure with a tender period that ended on 1st March 2024. The contract period is set to run from 1st April 2024 to 31st July 2025, providing details of the services required and the key responsibilities of the selected agency.

This tender presents an opportunity for businesses specialising in web content development, project management, and SEO services to engage with Newcastle University. Suitable firms should have expertise in delivering web projects, managing CMS systems such as TerminalFour and Hubspot, and ensuring accessibility standards compliance. The opportunity offers a chance for selected businesses to collaborate with the university's in-house team, providing services in line with W3C web standards and best practices for digital content development.

## Notice

We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: * Web content development * Write and edit effective web content: * using user centred content design principles * optimised for appropriate readability. * optimised for search engines and mobile devices. * to meet the University's web content guidelines and standards * Photo/Image editing and optimisation * IA/User Journey design and documentation * Rewrite Newcastle University content so it is suitable for the web. * Use our content workflow and CMS to develop and publish content. * Web page creation * Use our content workflow system, GatherContent, to manage content creation and approvals processes. * Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both. * Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. * Apply SEO best practices * Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) * Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design * Strong understanding of functional testing strategies and application * Project management skills * The ability to deliver outstanding project management throughout the 11-month retainer. * Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders * Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budget. * Use our internal project management system Wrike and or other tools as requested and necessary to deliver a project. * Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards. * Have a collaborative approach acting as an extension of our in-house delivery team.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5d4a0dd5-c548-413b-bff3-68de001911d2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2024 |
| Submission deadline | 1 Mar 2024 |
| Future notice date | Not specified |
| Award date | 1 Apr 2024 |
| Contract period | 2 Apr 2024 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | £30,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSPIRED |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 48480000 - Sales, marketing and business intelligence software package
- 72210000 - Programming services of packaged software products
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 80000000 - Education and training services
- 80300000 - Higher education services

## Release History

- 10 Apr 2024 at 08:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5d4a0dd5-c548-413b-bff3-68de001911d2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5d4a0dd5-c548-413b-bff3-68de001911d2
  10th April 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ncl.ac.uk

## Provenance

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