--- title: "COV - Revenues & Benefits Remote Processing re-issued ITT" ocid: "ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280.json" source: "Contracts Finder" current_stage: "Tender" buyer: "COVENTRY CITY COUNCIL (COV)" published: "2022-12-13" --- # COV - Revenues & Benefits Remote Processing re-issued ITT Buyer: COVENTRY CITY COUNCIL (COV) Current stage: Tender OCID: ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280.json) ## Summary The Coventry City Council (COV) has issued a tender for a contract to provide on-demand remote processing services for Revenues and Benefits. The contract period starts on April 1, 2023, and ends on March 31, 2030. The procurement method is an open procedure, with the tender closing on January 18, 2023, at 10:00 GMT. The service falls under the main procurement category of services and is classified under processing and clearing services, with additional classifications for benefit services. The delivery addresses are in Coventry, West Midlands, United Kingdom. This tender by Coventry City Council presents an opportunity for businesses specializing in processing and clearing services, particularly those experienced in benefit services, to engage with a local authority for a long-term contract. Companies offering remote processing solutions suited for revenues and benefits management are well-placed to compete for this contract. Interested businesses can register on the Council's e-procurement system to access further documentation and express interest in participating in this tender opportunity. ## Notice Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation. Further details can be found in the invitation to tender documentation. Additional information: Please register via the Council's e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation. Delivery Notes Services to be delivered remotely. Any contract management that is required in person will take place in Council offices within the City of Coventry. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2b7a7e00-48f2-40bd-8bd4-c93d2adf7aac | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Dec 2022 | | Submission deadline | 18 Jan 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2023 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COVENTRY CITY COUNCIL (COV) | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV1 2GN | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | St Michael's | | Westminster constituency | Coventry South | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 75 - Administration, defence and social security services ### Codes - 66133000 - Processing and clearing services - 75310000 - Benefit services ## Release History - 13 Dec 2022 at 21:36 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2b7a7e00-48f2-40bd-8bd4-c93d2adf7aac - 13 Dec 2022 at 21:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2b7a7e00-48f2-40bd-8bd4-c93d2adf7aac ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2b7a7e00-48f2-40bd-8bd4-c93d2adf7aac 13th December 2022 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/csw-jets ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280.json.