---
title: "Cloud Hosted Real time Video based Remote Support System with Training and Support and Maintenance Services"
ocid: "ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SWINDON BOROUGH COUNCIL"
published: "2020-12-24"
---

# Cloud Hosted Real time Video based Remote Support System with Training and Support and Maintenance Services

Buyer: SWINDON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5.json)

## Summary

The procurement process, initiated by Swindon Borough Council, sought expressions of interest for a "Cloud Hosted Real time Video based Remote Support System with Training and Support and Maintenance Services." This tender is classified under the software package and information systems industry category and is located in the South West region of the United Kingdom. The procurement method employed was a selective, restricted procedure, with the contract period starting on 20th August 2020 and lasting until 19th August 2021. The tender period concluded on 10th July 2020, and it encompassed a total value of £35,000.

This tender presents an excellent opportunity for businesses specialising in cloud computing and remote support solutions to engage with local government services, fostering growth through public sector contracts. Companies that provide technology services, particularly those with experience in video communication systems and training support, would be well-positioned to compete. With the government recognising the need for efficient remote support systems, successful bidders can significantly enhance their portfolio and strengthen their market presence.

## Notice

Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Cloud Hosted Real time Video based Remote Support System with Training and Support and Maintenance Services for a Contract period of one year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5839f3a5-6e58-4172-8039-f5a428db63d1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Dec 2020 |
| Submission deadline | 10 Jul 2020 |
| Future notice date | Not specified |
| Award date | 29 Jul 2020 |
| Contract period | 19 Aug 2020 - 19 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | £34,990 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SWINDON BOROUGH COUNCIL |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN1 2JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Eastcott |
| Westminster constituency | Swindon South |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTALMOBILE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Dec 2020 at 13:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5839f3a5-6e58-4172-8039-f5a428db63d1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5839f3a5-6e58-4172-8039-f5a428db63d1
  24th December 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.swindon.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eb808286-3f4d-4fba-a074-7a6b8e80d4e5.json.