---
title: "Kofax Support and Maintenance 2024/25"
ocid: "ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2024-04-24"
---

# Kofax Support and Maintenance 2024/25

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def.json)

## Summary

The NHS Business Services Authority has awarded a contract for the support and maintenance of the Kofax ICR Solution to Kofax. The contract, titled "Kofax Support and Maintenance 2024/25," falls under the industry category of software support services. The procurement method used was a direct approach through a Single tender action (below threshold). The tender period ended on 28th February 2024, and the contract period will run from 1st March 2024 to 28th February 2025. The procurement process has reached the award stage.

This contract presents opportunities for businesses providing software support services to engage with the NHS Business Services Authority. Companies with expertise in supporting solutions like Kofax ICR would be well-suited to compete. The location for service delivery is specified as Newcastle upon Tyne, North East, United Kingdom. Given the nature of the procurement method and contract specifics, larger-scale suppliers may have an advantage in fulfilling the requirements outlined in the tender.

## Notice

This requirement is for the support and maintenance of the Kofax ICR Solution previously procured by the NHSBSA.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1743890-fd72-441b-b499-b7255881270c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2024 |
| Submission deadline | 28 Feb 2024 |
| Future notice date | Not specified |
| Award date | 28 Feb 2024 |
| Contract period | 1 Mar 2024 - 28 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,483 |
| Lots value | Not specified |
| Awards value | £84,483 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOFAX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 24 Apr 2024 at 13:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a1743890-fd72-441b-b499-b7255881270c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a1743890-fd72-441b-b499-b7255881270c
  24th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7574aedc-56a5-49a8-a323-8495281b7d02
  NHS Business Services Au_505967_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ebb7a8d0-0ef7-4d3c-9fa2-92fc77395def.json.