--- title: "ICT 3rd Line Support and OOH Support 2020" ocid: "ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03.json" source: "Contracts Finder" current_stage: "Tender" buyer: "GREENSQUARE GROUP LIMITED" published: "2020-09-09" --- # ICT 3rd Line Support and OOH Support 2020 Buyer: GREENSQUARE GROUP LIMITED Current stage: Tender OCID: ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03.json) ## Summary The procurement process is initiated by GreenSquare Group Limited, who is seeking a service provider for their "ICT 3rd Line Support and OOH Support 2020" contract, classified under computer support services. This opportunity is located in Chippenham, Wiltshire, UK, and is currently in the tender stage. Interested businesses must submit their proposals by 23:59 on 17 September 2020, with the contract commencing on 1 November 2020 and lasting for 12 months, with a potential extension for another year. The estimated contract value is £30,000, and the minimum bid accepted is £25,000. This tender presents significant growth opportunities for businesses specialising in IT support and consultancy services, particularly small and medium-sized enterprises (SMEs) due to their suitability for this contract. Companies providing technical computer support and related project management services would be well-positioned to compete effectively, leveraging their capabilities to deliver comprehensive telephone and remote support for business-critical IT systems. Registering on the GreenSquare In-tend supplier portal is essential for accessing tender documentation and submitting valid responses. ## Notice GreenSquare are seeking a Service Provider to provide full management, support and advice for comprehensive telephone and remote support of their business critical IT systems and a number of related projects. The contract period will be for an initial 12 months with the option to extend by a further 12 month period. Additional information: Interested parties may Express Interest in this opportunity via the GreenSquare In-tend supplier portal (https;//in-tendhost.co.uk/greensquare) upon which you will receive electronic documentation. Please be aware that once registered on the GreenSquare supplier portal you will be required to upload various mandatory documents before you can submit your tender response and in addition to the requested tender documents. Please allow plenty of time to complete the mandatory document upload before the tender return deadline (17/09/2020 by 23:59 hours). Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a943c99e-d99f-49ef-8a1f-d756787de578 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Sep 2020 | | Submission deadline | 17 Sep 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2020 - 31 Oct 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £30,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GREENSQUARE GROUP LIMITED | | Locality | WILTSHIRE | | Post town | Swindon | | Postcode | SN14 0GU | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK72 Wiltshire | | Local authority | Wiltshire | | Electoral ward | Chippenham Cepen Park & Hunters Moon | | Westminster constituency | Chippenham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72600000 - Computer support and consultancy services - 72610000 - Computer support services - 72611000 - Technical computer support services ## Release History - 9 Sep 2020 at 10:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a943c99e-d99f-49ef-8a1f-d756787de578 - 9 Sep 2020 at 10:31 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a943c99e-d99f-49ef-8a1f-d756787de578 - 19 Aug 2020 at 11:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a943c99e-d99f-49ef-8a1f-d756787de578 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a943c99e-d99f-49ef-8a1f-d756787de578 9th September 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/greensquare/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.greensquaregroup.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ec065153-58a9-4d1d-a7e9-02a2aa4b6c03.json.