---
title: "TfL 93986 Health and Safety Line (Santia)"
ocid: "ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2019-02-04"
---

# TfL 93986 Health and Safety Line (Santia)

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef.json)

## Summary

The public procurement process involves Transport for London, which has initiated a tender titled "TfL 93986 Health and Safety Line (Santia)". This contract, classified under customer services, aims to provide a call centre service for capturing and notifying health, safety, and environmental incident reports related to Rail and Underground operations. The procurement method used was an open procedure, which concluded on 1st April 2018. The contract period spans from 2nd April 2018 to 30th September 2020, with a total contract value of £255,773.

This tender presents significant opportunities for businesses in the customer services sector, particularly those specialising in health and safety incident management and call centre operations. Small and medium-sized enterprises (SMEs) could greatly benefit from this contract, as it encourages competition among service providers capable of delivering responsive and effective customer service solutions within the transport sector. Firms with experience in handling environmental incidents or working with public transport authorities would be well-suited to compete for similar contracts in the future.

## Notice

To provide a call centre service for the capture and notification of health, safety and environmental incident reports for Rail and Underground.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/737a06c1-5954-4e33-bc54-70c69b2c8006 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2019 |
| Submission deadline | 1 Apr 2018 |
| Future notice date | Not specified |
| Award date | 31 Mar 2018 |
| Contract period | 1 Apr 2018 - 30 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £255,773 |
| Lots value | Not specified |
| Awards value | £255,773 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0BD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALCUMUS HSE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342300 - Customer services

## Release History

- 4 Feb 2019 at 12:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/737a06c1-5954-4e33-bc54-70c69b2c8006

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/737a06c1-5954-4e33-bc54-70c69b2c8006
  4th February 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/16aee728-3c25-4811-80c9-9de42c698161
  TfL 93986 Health and Safety Line (Santia)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef.json.