---
title: "Positive Lives Services for NHS Shropshire, Telford and Wrekin Integrated Care Board"
ocid: "ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS AND LANCASHIRE CSU"
published: "2023-03-23"
---

# Positive Lives Services for NHS Shropshire, Telford and Wrekin Integrated Care Board

Buyer: NHS MIDLANDS AND LANCASHIRE CSU  
Current stage: Award  
OCID: ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4

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## Summary

The NHS Midlands and Lancashire CSU has awarded the contract for the Positive Lives Services for NHS Shropshire, Telford and Wrekin Integrated Care Board to The British Red Cross Society. The service aims to identify individuals at high risk of emergency healthcare usage and empower them to self-manage their health, thus reducing A&E admissions and calls to emergency services. The contract is valued at approximately £393,000 per annum and will run for an initial 2-year period with a potential extension of 24 months starting from 1st October 2022. The procurement method used was an open procedure below the threshold for Light Touch Regime services in the health and social work sector within the West Midlands region, United Kingdom.

This contract presents business growth opportunities for organisations providing health and social work services with a focus on patient-centred care, preventative healthcare, and wellbeing improvement. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly suited to compete for this contract. By engaging in this procurement process, businesses can contribute to improving healthcare services, enhancing patient outcomes, and fostering collaboration with local healthcare providers. The contract's emphasis on quality outcomes and patient empowerment aligns with businesses dedicated to customer-centric service delivery and social impact within the health and social care industry.

## Notice

This Contract Award Notice is to inform the market of the successful award of the Positive Lives Service for NHS Shropshire, Telford and Wrekin ICB. The objectives of the service are to: - Identify those at greatest risk of frequent A&E attendance, non-elective admissions, callers to NHS 111 and 999; - Proactively work with a rolling cohort of frequent users of emergency care services using a truly personalised and holistic approach including coaching and signposting to commissioned and independent services; - Provide support to other providers by empowering patients to take ownership of their health and wellbeing whilst decreasing their dependency upon emergency care services; - Create strong working relationships with community health, social care, mental health and other associated services to manage patients in a true patient-centred way through integrated working; - Providing a service driven by quality with positive human outcomes observed; - Improving communication and partnership working between those involved in service user care; - Assist other providers to identify patterns and 'causal factors' which trigger relapse behaviours in former frequent users of emergency services in order to shape future commissioning of service and/or demand/capacity planning; - Reducing A&E attendances, avoidable non-elective admissions and calls to NHS 111 and 999; - Empower patients to self-manage to improve their quality of life; - Drive equality and patient voice. The awarded annual contract value is estimated at approximately PS98,236.00 per annum. The appointed supplier will deliver the service for a period of 2 years with the option to extend for a further 24 months. The contract go-live date is the 1st October 2022. The Contract will be governed by the NHS Standard Contract Terms and Conditions. Additional information: Light Touch Regime' services: This procurement is for clinical services which are Light Touch Regime Services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the regulations ('Regulations'). Accordingly, the contracting authorities are only bound by those parts of the regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authorities are not voluntarily following any other part of the Regulations. As the ICB is a relevant body for the purpose of the National Health Service (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013 these Regulations also apply to this procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6e335f15-2a79-4f16-be3b-71ff2183fc23 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2023 |
| Submission deadline | 7 Mar 2022 |
| Future notice date | Not specified |
| Award date | 27 Jun 2022 |
| Contract period | 30 Sep 2022 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £393,000 |
| Lots value | Not specified |
| Awards value | £393,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS AND LANCASHIRE CSU |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF7 4BF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Madeley & Sutton Hill |
| Westminster constituency | Telford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE BRITISH RED CROSS SOCIETY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 23 Mar 2023 at 14:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6e335f15-2a79-4f16-be3b-71ff2183fc23

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6e335f15-2a79-4f16-be3b-71ff2183fc23
  23rd March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ec51ad98-6c1a-4799-beb7-885c8701ecc4.json.