---
title: "Engagement HQ online engagement platform"
ocid: "ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EREWASH BOROUGH COUNCIL"
published: "2024-10-22"
---

# Engagement HQ online engagement platform

Buyer: EREWASH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140.json)

## Summary

Erewash Borough Council has completed the procurement process for the "Engagement HQ online engagement platform", classified under the Customer Relation Management software package (CPV code: 48445000). The procurement follows the "Other - PROC 3 - REQUEST FOR EXEMPTION" method and covers services intended for the East Midlands, UK. The tender stage concluded on 2nd September 2024, with the contract set to run from 30th September 2024 to 29th September 2026. The final award, amounting to £28,000, was granted to Granicus, an SME based in Greater London, on 26th September 2024, with the award notice published on 22nd October 2024.

This tender provides significant opportunities for businesses specialising in customer relationship management software to establish or expand their presence in the East Midlands area. SMEs are particularly well-suited to compete in this space due to the specific suitability criteria favouring smaller enterprises. Companies offering innovative solutions in online engagement platforms would benefit from the visibility and partnership with Erewash Borough Council, potentially opening up further local government contracts and growth opportunities.

## Notice

Engagement HQ online engagement platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4f6eb4d-9f32-4fc2-b83b-3bbc7fa6f368 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - PROC 3 - REQUEST FOR EXEMPTION |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2024 |
| Submission deadline | 2 Sep 2024 |
| Future notice date | Not specified |
| Award date | 25 Sep 2024 |
| Contract period | 29 Sep 2024 - 29 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,975 |
| Lots value | Not specified |
| Awards value | £28,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EREWASH BOROUGH COUNCIL |
| Locality | ILKESTON |
| Post town | Derby |
| Postcode | DE7 5RP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Erewash |
| Electoral ward | Little Hallam |
| Westminster constituency | Erewash |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 22 Oct 2024 at 10:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a4f6eb4d-9f32-4fc2-b83b-3bbc7fa6f368

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a4f6eb4d-9f32-4fc2-b83b-3bbc7fa6f368
  22nd October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ec90eec5-20ca-4fc6-a107-d2ca0c211140.json.