---
title: "PROVISION OF MULTI AGENCY INCIDENT TRANSFER (MAIT)"
ocid: "ocds-b5fd17-ecc05d06-d854-4f0f-bc4b-41e190d85a11"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ecc05d06-d854-4f0f-bc4b-41e190d85a11"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ecc05d06-d854-4f0f-bc4b-41e190d85a11.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ecc05d06-d854-4f0f-bc4b-41e190d85a11.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BERKSHIRE FIRE & RESCUE SERVICE"
published: "2025-05-07"
---

# PROVISION OF MULTI AGENCY INCIDENT TRANSFER (MAIT)

Buyer: ROYAL BERKSHIRE FIRE & RESCUE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-ecc05d06-d854-4f0f-bc4b-41e190d85a11

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## Summary

The Royal Berkshire Fire & Rescue Service has completed the procurement process titled "PROVISION OF MULTI AGENCY INCIDENT TRANSFER (MAIT)", classified under the industry category of radio, television, communication, telecommunication, and related equipment. This initiative is focused on establishing a secure communication platform for emergency services, enhancing the efficiency of incident information transfer. The procurement was finalised through a selective method, specifically a call-off from the National Fire Chiefs Council Framework Agreement (C22056), with a contract duration from 1st December 2024 to 30th November 2028. The awarded supplier is A.V.R Group Ltd, a small- to medium-sized enterprise (SME), which will contribute to improving interoperability among 33 English Fire and Rescue Services Control Rooms, located in Reading, England, postcode RG31 7SD, to meet recommendations from the Grenfell Tower Inquiry.

This tender presents significant opportunities for SMEs within the communication and technology sectors, particularly those specialising in secure data transfer solutions. Businesses equipped with expertise in developing and implementing electronic data exchange systems could leverage this contract to expand their operational scope. The awarded framework highlights the potential for further procurement engagements, as the MAIT system looks to modernise and streamline vital inter-agency communications, thus offering firms a platform to showcase innovative and scalable communication solutions in the public safety domain.

## Notice

Fire control personnel currently rely on using telephone, radio, and email to share incident related information between other agencies, including other fire control rooms. This can be time consuming and reduces the capacity of fire control personnel to manage further calls. Interim solutions have since been implemented, including national and regional talk groups that aid the sharing of incident information and situational awareness, and emergency call distribution plans (Operation Willow Beck) that help reduce call waiting times during periods of increased demand. While these methods have been successful, there remains a risk of a delay in incident information being relayed between emergency control rooms which the implementation of MAIT will help to mitigate further. The MAIT solution is an electronic method of communication, offering a way for emergency services to pass incident details securely and accurately, and to standardise and automate the flow of information. The aim is to enable interoperability between different systems and to facilitate information exchange between fire control rooms and other agencies. This will mean that relevant information is directed to the correct stakeholders in a timely and secure manner. The adoption of MAIT will assist fire and rescue services in meeting recommendation 33.16 and access to the MAIT Hub will support fire and rescue services in meeting recommendation 33.31 of the Grenfell Tower Inquiry Phase 1 report. Following recommendations from the Grenfell Inquiry, the Fire Sector has sourced a supplier to provide connections to the Multi Agency Incident Transfer (MAIT) hub, with a messaging solution to allow the sharing of critical incident information between blue light control rooms and other agencies.The resultant contract shall provide for both replacement and new installations of MAIT hub and spoke solutions for all 33 English Fire and Rescue Services (FRS) Control Rooms.The MAIT Hub allows agencies to pass information quickly and securely without the need to manage a complex set of point-to-point network connections. MAIT is an open standards schema using extensible markup language (XML) which allows data to be transferred in a common and recognisable way between systems. The MAIT Hub allows agencies to pass information quickly and securely without the need to manage a complex set of point-to-point network connections. This contract was awarded through the National Fire Chiefs Council Framework Agreement C22056.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e97afc82-1025-4108-93b1-4611f325a284 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2025 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | Not specified |
| Award date | 13 Dec 2024 |
| Contract period | 1 Dec 2024 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £70,402 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE & RESCUE SERVICE |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | A.V.R GROUP |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 7 May 2025 at 11:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e97afc82-1025-4108-93b1-4611f325a284

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e97afc82-1025-4108-93b1-4611f325a284
  7th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

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