---
title: "Managed service for Microsoft support"
ocid: "ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2025-06-09"
---

# Managed service for Microsoft support

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b.json)

## Summary

The procurement process for the "Managed service for Microsoft support" has been completed by UK Research and Innovation (UKRI), with UK Shared Business Services Limited acting as the procurement authority. This tender falls under the industry category of IT services, specifically consulting, software development, internet, and support. The contract was awarded to Phoenix Software Limited on 23rd May 2025, following a selective procurement method via a call-off from the NHS DWS framework, reference SBS/19/AB/WAB/9411. The services are to be delivered in England, with specific delivery addresses in Swindon, postal code SN2 2FL. The contract, valued at £124,641, is set to commence on 26th May 2025 and will conclude on 25th May 2028.

This tender presents significant business opportunities in the IT services sector, particularly for businesses offering managed support services for Microsoft products. Large enterprises like Phoenix Software Limited, which have experience with framework agreements and provide comprehensive IT solutions, are well-suited to compete in such procurements. The contract period spanning three years offers sustained business growth potential for companies specialised in consulting and software development. Moreover, the selective procurement method implies that businesses with robust expertise and previous collaboration with public agencies have a competitive advantage.

## Notice

***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the provision of managed service for Microsoft support. This Call Off contract has been concluded via the NHS DWS with reference number SBS/19/AB/WAB/9411.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/56850277-9048-41e3-ab96-9a188179604e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jun 2025 |
| Submission deadline | 21 May 2025 |
| Future notice date | Not specified |
| Award date | 22 May 2025 |
| Contract period | 25 May 2025 - 25 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £124,641 |
| Lots value | Not specified |
| Awards value | £124,641 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Jun 2025 at 11:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/56850277-9048-41e3-ab96-9a188179604e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/56850277-9048-41e3-ab96-9a188179604e
  9th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6eb9d2ee-23b4-490a-96ae-12da88d6ea77

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b.json.