---
title: "Service Design Partner"
ocid: "ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2018-11-13"
---

# Service Design Partner

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570.json)

## Summary

Essex County Council is seeking a Service Design Partner to provide senior management advisory and strategic support for an innovative service design project aimed at embedding user-centred design capabilities across the organisation. This opportunity falls under the category of General Management Consultancy Services, with a total contract value of £1,892,640. The procurement method utilised is selective, via a framework agreement, with the contract period commencing on 9th November 2018 and concluding on 8th November 2020. The deadline for submission during the tender phase was 31st July 2018, and the services will be delivered in the East of England.

This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) with expertise in service design and management consultancy. Businesses that excel in user-centred design and have an agile approach will be well-positioned to compete for this contract. Partners who can identify cost-effective service delivery solutions and drive efficiency savings will be particularly attractive to Essex County Council in this process.

## Notice

To partner with an expert in service design and strategy for the internet age to: * provide senior management advisory and strategic support * embed user-centred design capabilities and an agile mindset across the organisation * identify opportunities and lead on the design of cost-effective services * enable the delivery of efficiency savings

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/649a4d62-68a4-4809-aebf-c1adab631500 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2018 |
| Submission deadline | 31 Jul 2018 |
| Future notice date | Not specified |
| Award date | 22 Aug 2018 |
| Contract period | 9 Nov 2018 - 8 Nov 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,892,640 |
| Lots value | Not specified |
| Awards value | £1,892,640 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUTUREGOV. |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 13 Nov 2018 at 11:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/649a4d62-68a4-4809-aebf-c1adab631500

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/649a4d62-68a4-4809-aebf-c1adab631500
  13th November 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed49d477-3b1c-4905-b314-0e5f256d0570.json.