---
title: "Advice and Information Services"
ocid: "ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE BOROUGH COUNCIL OF CALDERDALE"
published: "2024-01-08"
---

# Advice and Information Services

Buyer: THE BOROUGH COUNCIL OF CALDERDALE  
Current stage: Award  
OCID: ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6

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## Summary

The Borough Council of Calderdale has awarded a contract for the provision of advice and information services in the Administration, Defence, and Social Security Services category. The tender titled "Advice and Information Services" was awarded to Citizens Advice Calderdale with a contract value of £1,475,000. The contract period runs from 1st April 2024 to 31st March 2029. The tender was in the award stage, and the tender period ended on 23rd October 2023. The service delivery addresses regions in Yorkshire and the Humber, United Kingdom.

This contract presents an opportunity for businesses providing legal advisory, health, social work, or community services to grow their operations. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this contract. The service must be tailored to provide advice and information services across various civil law areas, aligning with the changing needs of specific groups due to legislative changes and demographic trends. Businesses interested in expanding their services in Calderdale should consider engaging with The Borough Council of Calderdale for potential future opportunities.

## Notice

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information. The Service must allow access to advice and information across the main areas of civil law covered by the Advice Services Alliance both at Advice and Advice with Casework levels: 1. Consumer/General contract 2. Welfare Benefits 3. Debt 4. Employment 5. Health and Community Care 6. Housing 7. Immigration/Nationality The Provider must deliver a responsive, contemporary service which is able to adapt to reflect the changing needs of particular groups due to any legislative / benefit entitlement changes and demographic trends.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2594423-9054-485c-b35a-7e17c2378844 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 23 Oct 2023 |
| Future notice date | Not specified |
| Award date | 21 Nov 2023 |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,475,000 |
| Lots value | Not specified |
| Awards value | £1,475,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BOROUGH COUNCIL OF CALDERDALE |
| Locality | HALIFAX |
| Post town | Halifax |
| Postcode | HX1 1UJ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE44 Calderdale and Kirklees |
| Local authority | Calderdale |
| Electoral ward | Town |
| Westminster constituency | Halifax |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE CALDERDALE |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 75000000 - Administration, defence and social security services
- 75200000 - Provision of services to the community
- 79140000 - Legal advisory and information services
- 85000000 - Health and social work services

## Release History

- 8 Jan 2024 at 17:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2594423-9054-485c-b35a-7e17c2378844

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d2594423-9054-485c-b35a-7e17c2378844
  8th January 2024 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72238&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103251
  User / Company

## Notice URLs

- https://www.calderdale.gov.uk/v2

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6.json.