---
title: "IT support and maintenance services"
ocid: "ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK DEBT MANAGEMENT OFFICE"
published: "2023-10-12"
---

# IT support and maintenance services

Buyer: UK DEBT MANAGEMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da.json)

## Summary

The UK Debt Management Office has awarded a contract for IT support and maintenance services through a selective procurement process. The contract, with a value of £12,459.07 in GBP, was awarded to SOFTCAT PLC. The tender opportunity was advertised on Contracts Finder under the call-off from CCS Framework G-Cloud 13 RM1557.13 Lot 3 Cloud support services. The contract period is from 30th September 2023 to 29th September 2024, providing business prospects in the IT services sector, especially for firms offering consulting, software development, and Internet support.

This procurement process presents an opportunity for SMEs in the IT services industry to grow their business by offering their expertise in IT support and maintenance. The UK Debt Management Office, based in London, awarded the contract to SOFTCAT PLC, a large-scale supplier. Businesses in London, United Kingdom, that specialise in IT services and are capable of meeting the requirements outlined in the tender document are well-suited to compete in this procurement process. The deadline for tender submissions was 29th September 2023, providing valuable insights into the timeline and scope of similar future opportunities within the public sector.

## Notice

IT support and maintenance services. Call off contract via CCS Framework G-Cloud 13 RM1557.13 Lot 3 Cloud support services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dbed74ec-2a40-4c8e-a734-45022fc940de |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2023 |
| Submission deadline | 28 Sep 2023 |
| Future notice date | Not specified |
| Award date | 29 Sep 2023 |
| Contract period | 29 Sep 2023 - 29 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,459 |
| Lots value | Not specified |
| Awards value | £12,459 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK DEBT MANAGEMENT OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 7AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Billingsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Oct 2023 at 09:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dbed74ec-2a40-4c8e-a734-45022fc940de

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dbed74ec-2a40-4c8e-a734-45022fc940de
  12th October 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed666270-d67c-4810-8b1f-9393cae169da.json.