---
title: "Unified observability platform"
ocid: "ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COUNTY COUNCIL"
published: "2025-09-03"
---

# Unified observability platform

Buyer: CAMBRIDGESHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e

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## Summary

The procurement process initiated by Cambridgeshire County Council focuses on the acquisition of a "Unified Observability Platform" under the industry category of Software Package and Information Systems (CPV: 48000000). This procurement, classified under a direct award method, was carried out through the HealthTrust Europe LLP Framework Agreement. The procurement stage has reached completion, with an active award made on 3rd September 2025 to the supplier, Softcat. The contract, valued at £90,000, is set to commence on 30th September 2025 and conclude on 1st October 2026. The project is located in England, United Kingdom, and primarily falls under the 'goods' category.

This tender offers significant opportunities for businesses engaged in the ICT sector, especially those focusing on developing and integrating comprehensive software and systems for infrastructure monitoring and data analysis. Although the procurement was conducted through a direct procurement method, there remains potential for software companies providing similar solutions to explore partnership or subcontracting opportunities with Softcat during the contract period. This opportunity is particularly suited for businesses that are experienced in providing large-scale, integrated digital technology solutions, although it is not designated specifically for SMEs or VCSEs. The collaboration with Cambridgeshire County Council ensures a prestigious association and can contribute to a company’s reputation for successfully delivering complex IT projects.

## Notice

Procurement for a A unified observability platform collects and correlates data from infrastructure, applications, logs, and network systems, Direct award under HealthTrust Europe LLP Framework Agreement for the Enterprise Level Information Communication Technology (ICT) Digital Technology Solutions 2023 (ComIT 3 - Complete IT 3)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b4ce071-c8e5-452b-9b6f-f587a83111e9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2025 |
| Submission deadline | 3 Sep 2025 |
| Future notice date | Not specified |
| Award date | 2 Sep 2025 |
| Contract period | 29 Sep 2025 - 1 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £90,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COUNTY COUNCIL |
| Locality | HUNTINGDON |
| Post town | Peterborough |
| Postcode | PE28 4YE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | The Stukeleys |
| Westminster constituency | Huntingdon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Sep 2025 at 14:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b4ce071-c8e5-452b-9b6f-f587a83111e9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b4ce071-c8e5-452b-9b6f-f587a83111e9
  3rd September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.cambridgeshire.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed7dd78a-c10f-453a-8b00-44157a4a171e.json.