---
title: "The provision of Payment and Merchant Acquring Services"
ocid: "ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BRISTOL CITY COUNCIL"
published: "2020-02-07"
---

# The provision of Payment and Merchant Acquring Services

Buyer: BRISTOL CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66

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## Summary

Bristol City Council is currently inviting tenders for "The provision of Payment and Merchant Acquiring Services," aimed at streamlining their income payment solutions. This tender is classified under banking services with a total contract value of £5,000,000. The procurement has been initiated using an open method and is currently in the Tender stage, with submissions due by 13th March 2020. The contract is expected to begin on 1st May 2020 and run until 30th April 2025, with delivery addresses primarily located in the South West region of the United Kingdom.

This opportunity presents a significant growth potential for businesses specialising in payment processing and technology solutions, particularly those that can offer scalable services for various payment types. Small and Medium Enterprises (SMEs) may find this tender especially suitable, as the contracting authority is open to engaging with diverse suppliers that can manage the requirements for automated telephone payments, online services, and card processing solutions. Businesses that can demonstrate flexibility and innovation in payment technologies will be well-positioned to compete in this procurement process.

## Notice

Bristol City Council is currently looking for a comprehensive Income Payment solution including a Payment Service Provider (PSP) and Merchant Acquirer (MA). At Bristol City Council we have a desire to rationalise our contractual and technological landscape. We have some other payment systems that which we would potentially replace with the new solution when they reach end of contract. These include Merchant Acquirer services for car parks, library kiosks and face to face payments in our Customer Service Point. The system must be able to be scalable in order to take on these, and possibly other additional payment types, at later dates during the life of the contract. The core of the PSP solution will provide the following payment services allowing citizens to pay for a wide variety of Council products, bills, fines and services: * Automated Telephone Payment Service * Voice telephone payment service * Online Payments digital service * Direct Debits Managed Service * Paperless direct debit mandate digital service * Card payment processing including Merchant Acquirer * Chip and Pin Payments Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ad9c8b04-795a-4c47-8cbf-9006a13e69a5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2020 |
| Submission deadline | 13 Mar 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2020 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRISTOL CITY COUNCIL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5TR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Hotwells and Harbourside |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66110000 - Banking services

## Release History

- 7 Feb 2020 at 14:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ad9c8b04-795a-4c47-8cbf-9006a13e69a5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ad9c8b04-795a-4c47-8cbf-9006a13e69a5
  7th February 2020 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=78b5d9e5-b649-ea11-80ff-005056b64545
  Advert

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66.json.