---
title: "ServiceNow Licences and Support"
ocid: "ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HS2"
published: "2019-09-30"
---

# ServiceNow Licences and Support

Buyer: HS2  
Current stage: Award  
OCID: ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b.json)

## Summary

HS2 Ltd, located in Birmingham, has recently awarded a contract for "ServiceNow Licences and Support." This procurement falls under the software package and information systems category and has been classified as a selective tender conducted through a call-off from the CCS G-Cloud 11 framework. The contract has a total value of £595,041.03 and is effective from 16th September 2019 until 1st October 2020. The tender was published on 30th August 2019, marking the conclusion of the tender period.

This contract presents a significant opportunity for businesses in the technology and IT services sectors, particularly those specialising in software licensing and support services. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement is designed to include them, fostering competition and innovation. Companies with expertise in ServiceNow solutions or similar platforms would be particularly well-positioned to leverage this opportunity for growth and expanded market presence.

## Notice

HS2 Ltd have awarded a contract to Softcat PLC for their ServiceNow Licence and Support requirements. This has been awarded through CCS G-Cloud 11 for the period 16/09/19 to 01/10/2020 on a call off basis not to exceed the value of PS595,041.03.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ad6c194-b9ac-4313-912c-3e820e29b6a3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2019 |
| Submission deadline | 30 Aug 2019 |
| Future notice date | Not specified |
| Award date | 29 Aug 2019 |
| Contract period | 15 Sep 2019 - 1 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £593,041 |
| Lots value | Not specified |
| Awards value | £595,041 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HS2 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Sep 2019 at 09:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ad6c194-b9ac-4313-912c-3e820e29b6a3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ad6c194-b9ac-4313-912c-3e820e29b6a3
  30th September 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ed9518e4-1930-4625-875b-4846a842fe4b.json.