---
title: "Provision of an Eye Care Liaison Officer Service"
ocid: "ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "GLOUCESTERSHIRE HEALTH AUTHORITY"
published: "2021-11-16"
---

# Provision of an Eye Care Liaison Officer Service

Buyer: GLOUCESTERSHIRE HEALTH AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed

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## Summary

NHS Gloucestershire Clinical Commissioning Group is seeking expressions of interest for the provision of an Eye Care Liaison Officer Service, aimed at supporting patients with eye conditions and their carers across Gloucestershire. The tender is part of an open procurement process and is currently in the Tender stage, with a deadline for expressions of interest set for 5pm on 22 November 2021. The initial contract period is three years, with an option to extend for an additional two years, and the total estimated value for the contract ranges between £180,000 and £210,000. Services are to be delivered at specified locations, including the Forest of Dean and Gloucester, with a focus on integrating emotional and practical support within patient pathways.

This tender presents an excellent opportunity for businesses specialising in health services, particularly those with experience in providing emotional and practical support to visually impaired individuals. Organisations that are small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete. Companies interested in this contract should prepare to ensure they can meet the outlined service requirements, potentially collaborating with local healthcare providers to deliver comprehensive support services within the community.

## Notice

NHS Gloucestershire Clinical Commissioning Group (CCG) seeks expressions of interest from suitably qualified organisations that have the necessary capability and capacity to provide Eye Care Liaison Officer Services in Gloucestershire. The service will provide proactive and reactive emotional and practical support for patients with an eye condition and their carers. This will include outpatient support, inpatient support to the care of the elderly (COTE) wards and community support within the Forest of Dean. Access to appropriate support and information at the point of diagnosis is denied to many visually impaired people largely through difficulties in accessing information, mobility and knowledge of their rights. The ECLO service aims to ensure these barriers are overcome. The ECLO service is a key component to ensuring that each person receives appropriate emotional and practical support, information and services, at the earliest opportunity. Offering this service is an integral part of the patient journey from ophthalmology to social care and community support. Each element of the service will be fully integrated with the patient pathway and will work closely with both hospital and community staff to undertake the following: Providing Emotional support Information-giving / signposting Advocacy Identification of need Development of Referrals pathways, professional relationships/networks Information and Education on Certification and registration Monitoring and follow up of patient progress Input into MDT Daily living skills and sighted guiding Record keeping Evaluation and impact measurement NHS Gloucestershire CCG is seeking to enter into a contract with the preferred bidder for an initial period of 3-years with an option to extend for a further 2-year period. Please note the contract value stated on this advert is for the initial 3-year contract period and should be considered as an indicative figure. NHS Gloucestershire CCG expects that the service provided will represent value for money. The cost envelope range for the delivery of these services is PS60,000 to PS70,000 per annum (PS180,000 to PS210,000 for the initial 3-year contract period). Organisations interested in providing this service should register on the In-Tend e-procurement portal (https://in-tendhost.co.uk/gloucestershireccg) and express interest no later than 5pm, Monday 22 November 2021. Associated Invitation to Tender (ITT) documentation will then be made available for bidding organisations to access. Completed ITT submissions must be returned via the In-Tend portal no later than noon, Friday 3 December 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1afcc54c-9e2e-4de6-a6c7-9e2855c1ab3b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2021 |
| Submission deadline | 22 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2022 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE HEALTH AUTHORITY |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL3 4FE |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Tewkesbury |
| Electoral ward | Churchdown Brookfield with Hucclecote |
| Westminster constituency | North Cotswolds |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 16 Nov 2021 at 17:10 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1afcc54c-9e2e-4de6-a6c7-9e2855c1ab3b
- 15 Nov 2021 at 10:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/af721a41-d735-4c93-9b23-451d1d92047b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1afcc54c-9e2e-4de6-a6c7-9e2855c1ab3b
  16th November 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/af721a41-d735-4c93-9b23-451d1d92047b
  15th November 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/gloucestershireccg

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eda7fa56-9f97-4007-9434-feca84f111ed.json.
