---
title: "TCUS0619 Enforcement Agency Services"
ocid: "ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2024-10-11"
---

# TCUS0619 Enforcement Agency Services

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6

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## Summary

Torbay Council has completed the procurement process for "TCUS0619 Enforcement Agency Services" under the industry category of Collection Agency Services (CPV 79940000). The contract, valued at £4,000,000, covers multiple debt enforcement areas, including council tax, business rates, parking penalty charge notices, and more, and is designated for the South West region of the United Kingdom. The procurement followed a restricted procedure and commenced on 1st October 2019, with the contract running from 24th October 2019 to 24th April 2025. The procurement method was selective, and the successful award was given to Marston Holdings, an experienced provider of high-volume enforcement services.

This tender presents a significant opportunity for businesses specialising in debt collection and enforcement services to expand their operations within the public sector. Ideal participants include companies with a proven track record in handling various debt types, including council tax and commercial rent arrears, and those capable of providing comprehensive court-related services. Moreover, the scope for participating SMEs could be advantageous, fostering growth and collaboration with local governmental authorities. Marston Holdings' ongoing involvement highlights the potential for substantial, long-term contracts in the enforcement sector.

## Notice

Torbay Council is looking to work in collaboration with a single experienced and accredited Provider of Enforcement Agency Services to improve collection rates across the following debt areas: 1 Lot 1 * Council Tax * Business Rates and Business Improvement District Debts (BIDS) * Parking Penalty Charge Notices * Sundry Debts and Housing Benefit Overpayments * Commercial Rent Arrears * Execution of Arrest Warrants 2 Lot 2 The Council is also looking for a Provider of Enforcement Agency Services to undertake County Court and High Court work across multiple debt types, and provide High Court Sheriff Services. This may include processing a debt from the issue of pre-proceedings documentation through to enforcing judgement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/43ce63a1-14fe-4169-8f32-0f488584ca88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2024 |
| Submission deadline | 1 Oct 2019 |
| Future notice date | Not specified |
| Award date | 30 Sep 2019 |
| Contract period | 23 Oct 2019 - 24 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | £4,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MARSTON HOLDINGS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 11 Oct 2024 at 11:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/43ce63a1-14fe-4169-8f32-0f488584ca88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/43ce63a1-14fe-4169-8f32-0f488584ca88
  11th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-edac59e7-0e58-45ee-ae60-e70a626267e6.json.