---
title: "Managed Launderette Concession"
ocid: "ocds-b5fd17-edeb59ef-86d4-4124-a6a3-3d84a4b788fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-edeb59ef-86d4-4124-a6a3-3d84a4b788fe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-edeb59ef-86d4-4124-a6a3-3d84a4b788fe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-edeb59ef-86d4-4124-a6a3-3d84a4b788fe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF EXETER"
published: "2024-10-31"
---

# Managed Launderette Concession

Buyer: UNIVERSITY OF EXETER  
Current stage: Award  
OCID: ocds-b5fd17-edeb59ef-86d4-4124-a6a3-3d84a4b788fe

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## Summary

The University of Exeter has awarded a contract for the management of its launderette concession to Washstation Limited. The project, titled "Managed Launderette Concession," falls under the industry category of washing and dry-cleaning services (CPV 98310000). The procurement was conducted through an open procedure. The contract period spans from 5th August 2024 to 5th August 2028, with the initial project tasks including the refurbishment and installation of equipment to be completed from 1st to 31st August 2024. The project seeks to implement a cashless payment system, upgrade existing facilities, ensure year-round operation, and maintain pricing stability with potential annual increases subject to approval. An important aspect of this contract includes monitoring performance through specific key performance indicators (KPIs) such as response times, maintenance schedules, and customer feedback.

This tender presents significant opportunities for businesses in the laundry and facility management sectors. The contract involves upgrading and maintaining laundry services for a large student accommodation network, proving lucrative for companies with expertise in providing modern, technology-driven solutions. Companies specialising in cashless systems and those with experience in refurbishing public facilities would be particularly well-suited to compete. Additionally, businesses capable of offering flexible services adaptable to the changing needs of the university estate without incurring extra costs are encouraged to consider this opportunity. The extensive duration of the contract offers long-term business growth potential and stability.

## Notice

The university is seeking a service provider to manage concession laundry facilities located within our accommodation. There are currently 12 facilities in operation. They will provide a modern, cashless system for over 2,400 student residents. The project includes refurbishment and installation of equipment within the period of 1st to 31st August 2024. Key aspects of the project are: Cashless System: Implementation of cashless payment options for laundry services. Refurbishments: Upgrading laundry rooms with new decor, fittings, flooring, and seating. Year-Round Operation: Ensuring continuous service with the ability to switch to free vend when needed. Flexibility: Adapting to changes in the university estate without extra costs. Pricing: Maintaining current pricing with a possible annual increase, subject to approval. Performance will be monitored through specific KPIs, including response times, maintenance schedules, and customer feedback. Site Tours - To support your submission, we are offering a site tour to all interested bidders. The dates available for this are either the 17th or 19th of June. Please respond via CTM messaging function with 2 options of your preferred time to meet on either of these dates by 5pm 12th June 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/451a00be-7db5-48bd-93e4-5a23a1d63caf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2024 |
| Submission deadline | 28 Jun 2024 |
| Future notice date | Not specified |
| Award date | 22 Jul 2024 |
| Contract period | 4 Aug 2024 - 5 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EXETER |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX4 4QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Duryard and St James |
| Westminster constituency | Exeter |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WASHSTATION |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98310000 - Washing and dry-cleaning services

## Release History

- 31 Oct 2024 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/451a00be-7db5-48bd-93e4-5a23a1d63caf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/451a00be-7db5-48bd-93e4-5a23a1d63caf
  31st October 2024 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82290&B=EXETER
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
  User / Company

## Notice URLs

- http://www.exeter.ac.uk

## Provenance

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