---
title: "Primary Care Patient Coordinator Service"
ocid: "ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2016-12-14"
---

# Primary Care Patient Coordinator Service

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Planning  
OCID: ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b

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## Summary

The NHS Hounslow Clinical Commissioning Group (HCCG) is currently in the planning stage for the "Primary Care Patient Coordinator Service", aimed at enhancing patient care through coordinated support. The anticipated annual contract value is approximately £660,000, with a contract duration of two years and the possibility of a one-year extension. Providers have until 12 noon on 5th August 2016 to express their interest via a questionnaire. The procurement process is expected to formally commence in October 2016, culminating in service delivery early in 2017. The service will be based in Hounslow, London, and falls under the Health and Social Work Services category (CPV code 85000000).

This tender offers significant growth opportunities for businesses specialising in healthcare coordination and administration, particularly those with experience in multidisciplinary team collaboration and patient engagement strategies. Companies that can demonstrate capacity and capability in delivering health and social care services are well-suited to compete for this contract. Engaging with this procurement process could lead to a strategic partnership with NHS Hounslow, furthering business expansion in the public healthcare sector.

## Notice

NHS Hounslow Clinical Commissioning Group(HCCG) intends to commission a Primary Care Patient Coordinator Service. The CCG would like to invite providers with an appropriate level of capability and capacity to express their interest in an opportunity to deliver this service. The aim of the Primary Care Patient Coordinator Service is to support the delivery of care for patients registered with Hounslow CCG GP Practices by providing coordinating staff to enhance and improve pro-active care, prevention and self-care. The core requirements of the service are to: o Identify patients requiring care planning through approved risk stratification processes. o Work with local health and social care teams to plan and organise regular Multidisciplinary Team (MDT) Meetings. o Review and follow up MDT actions. o Provide administration support for MDT meetings at practice and locality level o Support the effective utilisation of the Patient Activation Measure o Support the production and implementation of standard operating procedures and policies for processes such as call and recall and MDT meetings. o Support the effective utilisation of the Whole Systems Integrated Care dashboard o Participate in quarterly action learning sets to discuss issues and share good practice. o Monitor and audit attendance rates HCCG anticipates awarding a 2 year contract with the option to extend for a further year at their discretion. The anticipated annual contract value is circa PS660,000. Should HCCG decide to undertake a formal procurement process, this is anticipated to commence in October 2016 working towards full service commencement early in 2017. The responses to this Market Engagement invitation will inform HCCG's commissioning intentions. Responses will help to assess whether or not to competitively tender this contract and, if so, how such a process may need to be designed. ***Providers are invited to express their interest in this potential opportunity by returning the attached questionnaire to lorraine.shaw4@nhs.net no later than 12 noon on Friday 5th August 2016***

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c8a8df26-f466-406e-bd21-6466c15c3047 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2016 |
| Submission deadline | Not specified |
| Future notice date | 23 Feb 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | HOUNSLOW, |
| Post town | Twickenham |
| Postcode | TW3 4DN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Hounslow |
| Electoral ward | Heston East |
| Westminster constituency | Brentford and Isleworth |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 14 Dec 2016 at 11:35 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/c8a8df26-f466-406e-bd21-6466c15c3047
- 18 Nov 2016 at 20:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/44136db0-f2f7-452d-9fff-36047e06e556

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c8a8df26-f466-406e-bd21-6466c15c3047
  14th December 2016 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/44136db0-f2f7-452d-9fff-36047e06e556
  22nd July 2016 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22d77fde-1fc2-48e8-8710-6ed086800fb9
  Questionnaire
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/90a23917-a533-47da-8d6a-49dadc9a58ca
  Questionnaire

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ee05792e-adc9-11e6-9901-0019b9f3037b.json.
