---
title: "Y22007 - Communication Solutions and Associated Telephony Services"
ocid: "ocds-b5fd17-ee0ae9b9-a6c0-40c2-832f-0ba3b70a27bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee0ae9b9-a6c0-40c2-832f-0ba3b70a27bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee0ae9b9-a6c0-40c2-832f-0ba3b70a27bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee0ae9b9-a6c0-40c2-832f-0ba3b70a27bd.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "KENT COUNTY COUNCIL (T/A KCS)"
published: "2022-01-06"
---

# Y22007 - Communication Solutions and Associated Telephony Services

Buyer: KENT COUNTY COUNCIL (T/A KCS)  
Current stage: Tender  
OCID: ocds-b5fd17-ee0ae9b9-a6c0-40c2-832f-0ba3b70a27bd

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## Summary

The procurement process titled "Y22007 - Communication Solutions and Associated Telephony Services" is being conducted by Kent County Council (trading as KCS) in the telecommunications industry. The procurement is currently in the Tender stage, having been published on 6th January 2022, with submissions due by 25th February 2022. The contract, which has an estimated value of £50 million, will span from 1st June 2022 to 1st June 2026, and is open to public bodies within the United Kingdom, Channel Islands, Northern Ireland, and the Isle of Man.

This tender presents significant opportunities for businesses in the communication and telephony services sector, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that specialise in various communication solutions—ranging from traditional telephony to advanced unified communications—would be well-suited to compete. Potential bidders should be prepared to provide not only equipment and installation services but also associated support, maintenance, and training services outlined in the indicative requirements.

## Notice

The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement. Indicative requirements include, but are not limited to, the following applications: * Traditional Telephony Services * Data Access Services * Local Connectivity Services * Inbound Telephony Services * IP Telephony * Paging and Alerting * Video/Audio Conferencing * Unified Communications (i.e. Teams/Zoom) * Contact Centres * Broadband * Call Tariff's * Mobile including Devices, Airtime and Services * WIFI/ Internet Access * VOIP / SIP Telephone Systems * Call Packages * Numbering * Alarms and Call Points Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation. Associated Services may extend beyond the indicative requirements above and may include, but not be limited to: * End User Support * Service Desk * Integration * Installation * Project Management * Training * Asset Management Additional information: All public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man. Full details of the classification of potential Customer's geographical areas and organisation classifications are detailed in the FTS notice and within the Invitation To Tender document

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37606e1d-b981-413b-b945-73916d3a72d3 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2022 |
| Submission deadline | 25 Feb 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2022 - 1 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL (T/A KCS) |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4YT |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tonbridge and Malling |
| Electoral ward | Kings Hill |
| Westminster constituency | Maidstone and Malling |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 6 Jan 2022 at 15:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/37606e1d-b981-413b-b945-73916d3a72d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/37606e1d-b981-413b-b945-73916d3a72d3
  6th January 2022 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=ea3b9122-ff6e-ec11-8110-005056b64545
  Advert

## Notice URLs

- http://www.procurementservicesgroup.org.uk

## Provenance

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