---
title: "GB-Liverpool: Customer Relationship Management System (CRM System)"
ocid: "ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE ACC GROUP LIMITED"
published: "2024-03-26"
---

# GB-Liverpool: Customer Relationship Management System (CRM System)

Buyer: THE ACC GROUP LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419)  
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## Summary

The ACC Liverpool, operated by The ACC Group Limited, has issued a tender opportunity for the implementation and continuous supply of a Customer Relationship Management System (CRM System) in Liverpool, North West, United Kingdom. The procurement process is in the tender stage and the deadline for submissions is 26th April 2024. The contract period is set to start on 1st July 2024 and end on 30th June 2026. This opportunity falls under the services industry category with a contract value of £500,000 GBP.

This tender presents a chance for small and medium enterprises (SMEs) in the software development services sector to provide a comprehensive CRM system to The ACC Liverpool. Businesses specializing in CRM software development would be well-suited to compete in this open procedure tender. The contracting authority has highlighted that while SMEs are encouraged to participate, the selection of tenderers will be based solely on the procurement criteria outlined in the tender documentation.

## Notice

The ACC Liverpool are looking to appoint a supplier for the implement and continuously supply of a comprehensive CRM system Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cb182786-7bf3-48b9-a297-14f815bc53c4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2024 |
| Submission deadline | 26 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2024 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ACC GROUP LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 4FP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 26 Mar 2024 at 11:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cb182786-7bf3-48b9-a297-14f815bc53c4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cb182786-7bf3-48b9-a297-14f815bc53c4
  26th March 2024 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-Liverpool:-Customer-Relationship-Management-System-(CRM-System)/2338987ZJU
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419.json.