---
title: "P-0810 Automation of Council tax discounts and exemption reviews"
ocid: "ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MANCHESTER CITY COUNCIL"
published: "2025-08-13"
---

# P-0810 Automation of Council tax discounts and exemption reviews

Buyer: MANCHESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2

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## Summary

The contracting authority, Manchester City Council, has completed a procurement process for the "P-0810 Automation of Council tax discounts and exemption reviews" project. This procurement falls under the industry category of Software programming and consultancy services (CPV 72200000) and is geographically located in the United Kingdom, specifically England. The procurement stage has reached the award phase, with the award notice published on 13th August 2025. The total value of the contract is £40,000, and the contract period spans from 1st August 2025 to 31st July 2028. This contract was awarded as a direct award through the GCloud14 Framework Lot 2, with Ascendant Solutions Ltd selected as the supplier.

This tender offers substantial opportunities for businesses specialising in robotic process automation and software services, particularly those capable of automating municipal processes. Small and medium enterprises (SMEs) as well as Voluntary, Community and Social Enterprises (VCSEs) would find this contract relevant and within their reach, given its emphasis on automation of tax processes and debtor management solutions. The procurement method utilised, a direct award, suggests that businesses with a presence on government frameworks like GCloud may have a competitive edge in securing similar contracts in the future.

## Notice

The provision of robotic process automation (RPA) to automate Council tax discount and exemption reviews, and also bulk tracing exercises for absconded debtors. This is to reduce the manual work required by the back office teams. This contract was awarded by direct award via The RM1557.14 GCloud14 Framework Lot 2

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d90589db-1e60-4946-abdd-b138285a3a88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2025 |
| Submission deadline | 7 Jul 2025 |
| Future notice date | Not specified |
| Award date | 7 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER CITY COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 2LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ASCENDANT SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 13 Aug 2025 at 14:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d90589db-1e60-4946-abdd-b138285a3a88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d90589db-1e60-4946-abdd-b138285a3a88
  13th August 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.manchester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2.json.