---
title: "Blue Badge System"
ocid: "ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2022-06-30"
---

# Blue Badge System

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc

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## Summary

Essex County Council is seeking a suitable supplier for the "Blue Badge System", a case management system to facilitate blue badge applications for residents. This procurement falls under the services category, specifically focusing on networking and internet software packages, with a contract value of £94,020. The tender process was initiated through a selective method and completed on 31st March 2022, paving the way for a contract period starting from 25th June 2022 and ending on 24th June 2023, with delivery to be made to Chelmsford (CM1 1QH).

This contract presents significant opportunities for businesses specialising in software development and consultancy, particularly those with experience in cloud-based SaaS solutions that include online application processes and case management capabilities. Small and medium-sized enterprises (SMEs) that can demonstrate expertise in integrating applications with government systems and providing ongoing maintenance services would be well-positioned to compete for this tender, given its focus on developing user-friendly and efficient public service systems.

## Notice

The provision for a blue badge application and case management system. The system will need to provide: a) a means by which Essex residents can apply online (including new applications and renewals); b) a means by which the Council can assess submitted applications and provide decision to residents; c) a full case management system for processed applications; The system must possess the following capabilities/attributes: * Ability to generate one link per applicant for incomplete application. * Ability for paper applications to be paid online. * Ability for paper applications to be communicated via email or digital means. * Ability to find/locate applications with username, full names or reference numbers. * Ability to search applicant's name/details if completed/submitted by a third party. * Ability to download files by email and other means. * Ability to have a database system that stores all applications. * Ability to successfully process all applications. * Ability to retain applications for the 6-month period and close automatically if no contact is made in that 6-month period. * Ability to automatically generate and format letters. * Ability to automatically order the badge once payment made and confirmed. * Ability to fully integrate with National database systems and other Govt systems such as Pay360, GovVerify. * Ability to provide maintenance updates on regular basis. * Ability to send out notifications for application progress. * Application must be cloud-based (SAAS). * Ability to have a streamlined renewal process for applicants. * Ability to close off an application without having to work all the way through the process. * Ability to have a 'Save' functionality for applicants when completing an application online, including a time-out warning. * Ability to have clear visibility for advisers on the application journey and what stage it is at. * Ability to have suitable file size upload allowance. It would be preferable for the system to possess the following capabilities/attributes: * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding. * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0f7a980-9b25-460d-b8c2-639a4619edf4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2022 |
| Submission deadline | 15 Mar 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 24 Jun 2022 - 24 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £94,020 |
| Lots value | Not specified |
| Awards value | £94,020 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services

### Codes

- 48200000 - Networking, Internet and intranet software package
- 72200000 - Software programming and consultancy services
- 80500000 - Training services

## Release History

- 30 Jun 2022 at 15:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b0f7a980-9b25-460d-b8c2-639a4619edf4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0f7a980-9b25-460d-b8c2-639a4619edf4
  30th June 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc.json.