--- title: "Network Services" ocid: "ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE UNIVERSITY OF MANCHESTER" published: "2017-12-20" --- # Network Services Buyer: THE UNIVERSITY OF MANCHESTER Current stage: Tender OCID: ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a.json) ## Summary The University of Manchester is seeking bids for their tender titled "Network Services," which focuses on transforming and operating IT network services. This procurement falls under the category of computer network services and is located in Manchester, with a tender period that ended on 12th February 2018. The contract will commence on 1st October 2018 and will last until 30th September 2023. The procurement method is selective, utilizing a competitive dialogue approach for bidders to propose their service models, which include an in-house model, a hybrid support model, and a full managed service model. This tender presents significant opportunities for businesses specializing in IT services, particularly those with expertise in network transformation and management. Companies that excel in collaborative partnerships and have a strong track record in service delivery within large organisations would be well-suited to compete. With the University's focus on enhancing service efficiency and user experience, firms that can offer innovative solutions involving automation, analytics, and flexible service models are likely to succeed in this procurement process. ## Notice The University invites qualified Bidders to submit proposals for the Transformation and Service Operation model options of IT network services comprising the following, such that a University user will be presented with a seamless, integrated and efficient end-user experience: There is a requirement to deliver a transformed network and network support services. The three options for network support services are; (i) Model 1 - In-house model - Knowledge transfer back to the University to a defined operating model with costs and roles that the University will fulfil. Bidder provided Break/Fix Replacement Service and call-off Rate Card to support future projects and changes to Network Services (ii) Model 2 - Provider hybrid support model -A hybrid service where knowledge will transfer to University staff but elements of service will be delivered by the Provider. Bidder to specify their proposal for Network Support Services in support of this option and aligned to SIAM and Technical Network Operations (iii) Model 3 - Full Provider Managed Service model - Knowledge transfer of operational processes and procedures to the University into the SIAM model. SIAM will manage the Provider, but the Provider will run the service. Bidder to specify their proposal for Network Support Services in support of this option aligned to SIAM and Technical Network Operations The University is looking for the partner to transform the network infrastructure to an operationally efficient service model, through proactive and flexible service delivery, and the introduction of automation and analytics to drive efficiencies. Additionally, the University is looking for the successful Bidder to become a partner to support its journey towards a stronger relationship with the business, through better and continually improving service, enhanced customer experience and a focus on business outcomes. The University values working collaboratively and is looking for a trusted partner with a track record in market leading delivery, who will support the University in meeting its ambitions and deliver service excellence. The focus for the future service is; (a) Cost Efficiency - there are a number of buildings within the University's North Campus which are due for closure by 2020 and the LAN in these locations will not be refreshed. (b) Right-Sizing - Ports will be provisioned on a per-requirement basis and it is anticipated that the total quantity of LAN ports deployed today will reduce significantly as part of the transformation. (c) Wireless First - the University will adopt WiFi (WLAN) as the default means of user device connectivity and although wired ports will be provided where deemed appropriate. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/efafc42b-0a41-418b-8ed1-5c41c034b4d8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive dialogue (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Dec 2017 | | Submission deadline | 12 Feb 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2018 - 30 Sep 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE UNIVERSITY OF MANCHESTER | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M13 9PL | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Hulme | | Westminster constituency | Manchester Rusholme | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 32400000 - Networks - 32410000 - Local area network - 32412000 - Communications network - 32412100 - Telecommunications network - 32412110 - Internet network - 32412120 - Intranet network - 32413000 - Integrated network - 32413100 - Network routers - 32415000 - Ethernet network - 32417000 - Multimedia networks - 32420000 - Network equipment - 32422000 - Network components - 32423000 - Network hubs - 32424000 - Network infrastructure - 32425000 - Network operating system - 32427000 - Network system - 32428000 - Network upgrade - 50312300 - Maintenance and repair of data network equipment - 72212214 - Network operating system software development services - 72212215 - Networking developers software development services - 72315000 - Data network management and support services - 72315100 - Data network support services - 72315200 - Data network management services - 72511000 - Network management software services - 72700000 - Computer network services - 72710000 - Local area network services - 72720000 - Wide area network services ## Release History - 20 Dec 2017 at 15:30 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/efafc42b-0a41-418b-8ed1-5c41c034b4d8 - 20 Dec 2017 at 15:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/efafc42b-0a41-418b-8ed1-5c41c034b4d8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/efafc42b-0a41-418b-8ed1-5c41c034b4d8 20th December 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/universityofmanchester/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ee85409c-8551-45a5-b105-195ccb646a9a.json.