---
title: "New Voice Media licences including implementation costs to enable pilot of Call Recording"
ocid: "ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FINANCIAL CONDUCT AUTHORITY"
published: "2019-01-17"
---

# New Voice Media licences including implementation costs to enable pilot of Call Recording

Buyer: THE FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d.json)

## Summary

The Financial Conduct Authority is seeking contractors for the provision of New Voice Media licences, including implementation costs for a pilot of Call Recording. This procurement process falls under the IT services category, specifically consulting, software development, Internet services, and support. The tender period concluded on 31st October 2018, while the contract commenced on 1st November 2018 and will run until 29th March 2019. This award, valued at £62,625, was executed through a direct procurement method, specifically a single tender action below the threshold, located in London, United Kingdom.

This opportunity presents a significant advantage for businesses operating within the IT services sector, particularly those specialising in software development and implementation services. Companies with capabilities in voice technology solutions and consulting services would be well suited to compete in future tender processes of this nature, as they align closely with the needs identified by the Financial Conduct Authority. Additionally, firms looking to expand into government contracting in the UK may find such opportunities beneficial for growth and establishing long-term partnerships.

## Notice

New Voice Media licences including implementation costs to enable pilot of Call Recording - 01/11/2018 to 01/05/2019.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/84a6b729-f1b0-4db2-9e00-88550a196d0a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2019 |
| Submission deadline | 31 Oct 2018 |
| Future notice date | Not specified |
| Award date | 31 Oct 2018 |
| Contract period | 1 Nov 2018 - 29 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £62,625 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEW VOICE MEDIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Jan 2019 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/84a6b729-f1b0-4db2-9e00-88550a196d0a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/84a6b729-f1b0-4db2-9e00-88550a196d0a
  17th January 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ee9913ea-3dc7-453b-940a-70403d8b9d2d.json.