---
title: "Provision of Success Profiles & Telephony Skills"
ocid: "ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INTELLECTUAL PROPERTY OFFICE"
published: "2021-12-07"
---

# Provision of Success Profiles & Telephony Skills

Buyer: INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c

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## Summary

The Intellectual Property Office is offering a contract titled "Provision of Success Profiles & Telephony Skills," aimed at providing essential training services for recruitment managers. This procurement falls under the training services category (CPV Code: 80500000) and is located in Newport, United Kingdom. The procurement method is selective, with the opportunity being called off from a framework agreement. The tender was active until the deadline of 16 November 2021 and the awarded contract, valued at £32,300, commenced on 3 December 2021, running until 2 December 2023.

This training contract presents significant opportunities for businesses specialising in educational services and skill development, particularly those with experience in recruitment training and telephone techniques. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to engage, as the procurement process is designed to include diverse suppliers capable of delivering specialised training solutions.

## Notice

Success Profiles Training for Recruitment Managers and Telephone Techniques - Essential Skills Training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1889adc-fda7-4f28-9739-f40597111326 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Dec 2021 |
| Submission deadline | 16 Nov 2021 |
| Future notice date | Not specified |
| Award date | 25 Nov 2021 |
| Contract period | 3 Dec 2021 - 2 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,200 |
| Lots value | Not specified |
| Awards value | £32,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRACY MOUNTAIN |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80500000 - Training services

## Release History

- 7 Dec 2021 at 13:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d1889adc-fda7-4f28-9739-f40597111326

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1889adc-fda7-4f28-9739-f40597111326
  7th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eeab1cd4-63b8-4c79-898b-dbe3faa2e10c.json.