---
title: "DBC (SF) Community Alarm Call-Monitoring and Response Service"
ocid: "ocds-b5fd17-eeb37a3a-2b7e-4882-9ee9-e97ecaae1fc5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eeb37a3a-2b7e-4882-9ee9-e97ecaae1fc5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eeb37a3a-2b7e-4882-9ee9-e97ecaae1fc5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eeb37a3a-2b7e-4882-9ee9-e97ecaae1fc5.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DACORUM BOROUGH COUNCIL"
published: "2023-06-20"
---

# DBC (SF) Community Alarm Call-Monitoring and Response Service

Buyer: DACORUM BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-eeb37a3a-2b7e-4882-9ee9-e97ecaae1fc5

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## Summary

The Dacorum Borough Council has issued a tender for the provision of a Community Alarm Call-Monitoring and Response Service to support tenants living independently. The procurement is in the open stage, with a deadline for tender submission set for 25th July 2023. The contract value is £728,000 GBP, falling under the main procurement category of services. The procurement method is an Open procedure (above threshold), and the contract period is from 29th December 2023 to 28th December 2028 in Hertfordshire, United Kingdom.

This tender by Dacorum Borough Council presents an opportunity for businesses in the community, social, and personal services sector, particularly those offering Alarm-monitoring services. Small and Medium-sized Enterprises (SMEs) are well-suited to participate in this tender process. Businesses interested in providing lifeline services and support to individuals living in general needs accommodation should consider bidding for this contract via the Council's e-tendering portal by the specified deadline.

## Notice

Dacorum Borough Council provides lifeline services to tenants living in Dacorum in general needs accommodation and to private home owners, this includes a Community Alarm call monitoring and response service to enable the tenants to continue living independently. The current service provides the following support to: o Service users in 28 category 2 supported housing schemes amounting to 1701 connections o Dispersed service users in category 1 properties including 127 service users in council general needs properties and 372 service users in private rented or owned properties totalling 1060 connections o 39 of the above numbers are relinquished tenants (within categories 1 & 2) these are registered contacts with the service provider but make little or no demand on the call monitoring service. The full specification is included in the Part B tender document. All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council's e-tendering portal no later than 12 noon 25 July 2023. Any tender submitted either manually or by email will not be accepted. Additional information: All the Tender Documents and correspondence must be both downloaded from and submitted via the Councils e-tendering portal 'Supply Hertfordshire' at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council's e-tendering portal no later than 12 noon 25 July 2023. Any tender submitted either manually or by email will not be accepted. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73ac86ea-b38d-4f84-a2c5-b078a331fc2f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2023 |
| Submission deadline | 25 Jul 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Dec 2023 - 28 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £728,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DACORUM BOROUGH COUNCIL |
| Locality | HERTFORDSHIRE |
| Post town | Hemel Hempstead |
| Postcode | HP1 1HH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Hemel Hempstead Town |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 79711000 - Alarm-monitoring services
- 98000000 - Other community, social and personal services

## Release History

- 20 Jun 2023 at 11:07 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/73ac86ea-b38d-4f84-a2c5-b078a331fc2f
- 20 Jun 2023 at 10:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/73ac86ea-b38d-4f84-a2c5-b078a331fc2f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73ac86ea-b38d-4f84-a2c5-b078a331fc2f
  20th June 2023 - Opportunity notice on Contracts Finder
- http://www.dacorum.gov.uk
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

## Provenance

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