---
title: "DA from the CCS - G Cloud 14 FW for the Smartbox - Data Subject Request Service"
ocid: "ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STOCKTON-ON-TEES BOROUGH COUNCIL"
published: "2025-05-23"
---

# DA from the CCS - G Cloud 14 FW for the Smartbox - Data Subject Request Service

Buyer: STOCKTON-ON-TEES BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df

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## Summary

The procurement process led by Stockton-on-Tees Borough Council for the "Smartbox - Data Subject Request Service" as part of the CCS - G Cloud 14 Framework Agreement has reached the award stage. The contract, valued at £42,684, falls within the "Software package and information systems" category, designated by CPV code 48000000. The service delivery location is the North East of the United Kingdom, and the procurement was conducted through a call-off from a framework agreement, utilising a selective method. Key milestones of this process include the tender period ending on 1st March 2025 and the award decision published on 23rd May 2025. The contract is set to commence on 1st April 2025 and conclude on 31st March 2028.

This procurement, awarded to Xerox (UK) Limited, represents a significant opportunity for IT and software companies aiming to enhance their portfolios in data management and compliance solutions. The focus on an AI-driven solution for managing Data Subject Access Requests underscores the current demand for innovative technologies that ensure regulatory compliance and operational efficiency. Small and medium enterprises (SMEs) can particularly benefit from engaging with such framework agreements, as these processes are well-suited to businesses that can offer specialised, innovative software solutions promptly and cost-effectively.

## Notice

AI-driven solution that enhances efficiency in handling Data Subject Access Requests - Functionality/user friendliness, cost effectiveness and compliance with GDPR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ecb877f3-bb7d-44bc-bd4a-378af97ba105 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2025 |
| Submission deadline | 1 Mar 2025 |
| Future notice date | Not specified |
| Award date | 6 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £42,684 |
| Lots value | Not specified |
| Awards value | £42,684 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOCKTON-ON-TEES BOROUGH COUNCIL |
| Locality | STOCKTON-ON-TEES |
| Post town | Cleveland |
| Postcode | TS19 1SF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Stockton Town Centre |
| Westminster constituency | Stockton North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XEROX (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 May 2025 at 08:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ecb877f3-bb7d-44bc-bd4a-378af97ba105

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ecb877f3-bb7d-44bc-bd4a-378af97ba105
  23rd May 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.Stockton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eec21f9e-7af0-4617-a0e7-9d4ec06e20df.json.