---
title: "Telephony Upgrade, Support & Maintenance"
ocid: "ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE POLICE AND CRIME COMMISSIONER"
published: "2021-10-06"
---

# Telephony Upgrade, Support & Maintenance

Buyer: SOUTH YORKSHIRE POLICE AND CRIME COMMISSIONER  
Current stage: Award  
OCID: ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe.json)

## Summary

The procurement process titled "Telephony Upgrade, Support & Maintenance" has been awarded by the South Yorkshire Police and Crime Commissioner, focusing on the telecommunication industry. The contract, valued at £1,950,258, was awarded through a selective procurement method via a mini-competition on the Crown Commercial Services Network Services 2 Framework RM3808. The contract commenced on 1st September 2020 and will last until 31st August 2027, with options for five 12-month extensions. The service will be delivered in the Yorkshire and the Humber region of the United Kingdom. This process has reached the contract award stage.

This tender represents a significant opportunity for businesses specialising in telecommunication services, particularly small and medium-sized enterprises (SMEs) capable of delivering support and maintenance services for telephony systems. Companies that have experience with framework agreements and possess the ability to provide robust communication solutions will be well-suited to compete for future related contracts. Engaging in this market could facilitate growth through ongoing relationships with public sector organisations seeking to modernise their communication infrastructure.

## Notice

** Please note that this is a Contract Award Notice as the contract opportunity has been awarded** Contract awarded for the provision of a telephony upgrade, support and maintenance service on behalf of North Yorkshire, Police, Fire & Crime Commissioner via a mini-competition on Crown Commercial Services Network Services 2 Framework RM3808 - Cross Lots for a 24 month term with the option to extend for 5 x 12 months. Additional information: Contract Award Notice Amended as original notice did not include optional contract extension values.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d21774cf-6163-4640-9f7c-4b61f6b05806 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2021 |
| Submission deadline | 27 Apr 2020 |
| Future notice date | Not specified |
| Award date | 27 Jul 2020 |
| Contract period | 31 Aug 2020 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,950,258 |
| Lots value | Not specified |
| Awards value | £1,950,258 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE POLICE AND CRIME COMMISSIONER |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 2EH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 50000000 - Repair and maintenance services
- 64000000 - Postal and telecommunications services

## Release History

- 6 Oct 2021 at 08:34 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d21774cf-6163-4640-9f7c-4b61f6b05806
- 11 Sep 2020 at 19:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d21774cf-6163-4640-9f7c-4b61f6b05806

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d21774cf-6163-4640-9f7c-4b61f6b05806
  6th October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eef91c80-2a9c-4b7e-868c-5a9d43228bbe.json.