---
title: "CSU Service Desk - Digital Chatbot"
ocid: "ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MIDLANDS & LANCASHIRE C S U"
published: "2023-01-10"
---

# CSU Service Desk - Digital Chatbot

Buyer: MIDLANDS & LANCASHIRE C S U  
Current stage: Award  
OCID: ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb.json)

## Summary

The Midlands & Lancashire C S U has awarded a contract for the procurement of CSU Service Desk - Digital Chatbot services. The procurement method used was Competitive Quotation (below threshold), with the contract value amounting to £21,974. The contracting authority is located in Stoke-on-Trent, England. The contract period started on 11th October 2022 and ended on 25th October 2022.

This tender for digital services presents an opportunity for small and medium-sized enterprises (SMEs) in the IT services industry to grow their business. Businesses providing consulting, software development, Internet, and support services can compete for this contract. Digital Space Cloud Services Ltd was awarded the contract, highlighting the potential for technology companies to succeed in this procurement process.

## Notice

MLCSU - CSU Service Desk Digital Chatbot configuration and hosting

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3704dd5c-738c-410d-9abc-74564649447c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2023 |
| Submission deadline | 9 Oct 2022 |
| Future notice date | Not specified |
| Award date | 10 Oct 2022 |
| Contract period | 10 Oct 2022 - 25 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,974 |
| Lots value | Not specified |
| Awards value | £21,974 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDLANDS & LANCASHIRE C S U |
| Locality | STOKE ON TRENT |
| Post town | Birmingham |
| Postcode | B70 9LD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | West Bromwich Central |
| Westminster constituency | West Bromwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL SPACE CLOUD SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Jan 2023 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3704dd5c-738c-410d-9abc-74564649447c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3704dd5c-738c-410d-9abc-74564649447c
  10th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4852d122-0fb5-48d5-9406-71b7d9a048f2

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb.json.