---
title: "L23047-T-TG Provision of Services to assist Disabled Persons and Persons with Reduced Mobility"
ocid: "ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON LUTON AIRPORT"
published: "2023-09-15"
---

# L23047-T-TG Provision of Services to assist Disabled Persons and Persons with Reduced Mobility

Buyer: LONDON LUTON AIRPORT  
Current stage: Tender  
OCID: ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2

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## Summary

The London Luton Airport is seeking a contractor to provide services to assist Disabled Persons and Persons with Reduced Mobility. The contract involves providing assistance to individuals to and from kerbside to the aircraft, including accessing landside and airside areas. The contract length offers two options: 3 years plus 2 one-year extension possibilities or 5 years plus 2 one-year extension possibilities. The deadline for this selective procurement method is September 15, 2023. The contract period is from February 1, 2024, to January 31, 2031.

This tender opportunity at London Luton Airport presents a chance for businesses experienced in passenger terminal operation services, non-scheduled passenger transport, and travel agency services to participate. SMEs and VCSEs are encouraged to apply. Applicants must be able to demonstrate past experience in similar work and provide references. The competitive procedure with negotiation above the threshold requires interested parties to express their intentions through the LLA e-Tendering Portal before the deadline of September 15, 2023, to be considered for the project.

## Notice

LLA is looking for a contractor to provide a service to assist Disabled Persons and Persons of Reduced Mobility in accordance with EU Regulations and European Civil Aviation Conference Code of Good Conduct in Ground Handling for Persons with Reduced Mobility Contract Length Option A 3years plus 2 one year extension options and Option B 5 years plus 2 one year extension options To provide assistance to Persons of Reduced Mobility to and from kerbside to the aircraft, accessing both landside and airside areas and including driving on the apron. LLA has 30 departure gates, all with step on, step off access to the aircraft. LLA does not have any air bridges so access to and from the aircraft for PRM is via a minibus or ambulift from a designated boarding area. Note - drivers require a HGV Class C license for any road legal chasis ambulift at Luton. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2023 |
| Submission deadline | 2 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2024 - 31 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON LUTON AIRPORT |
| Locality | BEDFORDSHIRE |
| Post town | Luton |
| Postcode | LU2 9LY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Wigmore |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 60140000 - Non-scheduled passenger transport
- 63500000 - Travel agency, tour operator and tourist assistance services
- 63721500 - Passenger terminal operation services

## Release History

- 15 Sep 2023 at 09:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
- 31 Aug 2023 at 08:44 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
- 18 Aug 2023 at 09:39 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
- 18 Aug 2023 at 09:39 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
- 16 Aug 2023 at 10:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
- 8 Aug 2023 at 21:31 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
- 7 Aug 2023 at 19:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2bd515de-06b4-4116-aba4-5bee0bd6ef05
  15th September 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/LLAOL/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/llaol

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef0233dc-3884-476e-b93f-fb4fdd0d5eb2.json.
