---
title: "User Experience Testing Labs and Participants"
ocid: "ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STUDENT LOANS COMPANY"
published: "2020-02-21"
---

# User Experience Testing Labs and Participants

Buyer: STUDENT LOANS COMPANY  
Current stage: Tender  
OCID: ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60.json)

## Summary

The Student Loans Company (SLC) has launched a tender titled "User Experience Testing Labs and Participants," focused on procuring research services across the UK. The procurement is currently in the active tender stage, with a submission deadline set for 20 March 2020. The contract is expected to commence on 7 April 2020 and will span until 6 April 2024. This open procurement process seeks agencies that can provide both labs for testing sessions and a range of participants for regular user research. The location covers the entire UK and its territories.

This tender presents an excellent opportunity for businesses specialising in user experience research, participant recruitment, and usability testing. Companies that are agile and capable of facilitating user testing sessions can effectively compete in this procurement process. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the SLC is open to engaging with them for this project, potentially fostering growth and collaboration in the public sector. The successful bidder will play a crucial role in enhancing digital services through user feedback and research methodologies.

## Notice

The SLC is seeking to appoint an agency to recruit a range of participants to take part in regular user research and testing sessions for digital services being developed by the SLC. The research will usually be face to face usability testing, however other methods of research may feature in our plans. Additionally SLC require the agency to provide labs for the testing sessions across the UK. All sessions will be facilitated and managed by SLC staff. The requirement is for labs and recruitment of participants and only.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3c22ebe-1308-46ec-8d94-3573d56b6ab9 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2020 |
| Submission deadline | 20 Mar 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 6 Apr 2020 - 6 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 21 Feb 2020 at 13:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a3c22ebe-1308-46ec-8d94-3573d56b6ab9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3c22ebe-1308-46ec-8d94-3573d56b6ab9
  21st February 2020 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Research-services./63J749HQVM
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef1ddbc8-7805-4efb-93b3-235828db2b60.json.