--- title: "20/08 - International student support and counselling service" ocid: "ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF PORTSMOUTH E-TENDERING" published: "2020-09-24" --- # 20/08 - International student support and counselling service Buyer: UNIVERSITY OF PORTSMOUTH E-TENDERING Current stage: Tender OCID: ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e.json) ## Summary The University of Portsmouth is currently seeking suppliers for an international student support and counselling service, with the tender titled "20/08 - International student support and counselling service". This procurement process is classified under guidance and counselling services and is taking place in Portsmouth, United Kingdom. The tender is at the planning stage, with a deadline for expressions of interest set for 6 October 2020. The anticipated contract length is three years, beginning on 18 October 2020 and concluding on 18 October 2023. The procurement method employed is a selective, restricted procedure due to its value exceeding the threshold. This tender presents an excellent opportunity for businesses specialising in mental health services, counselling, and multilingual communication to expand their operations. Providers that can deliver 24/7 support in various languages, especially those experienced in working with international students and understanding diverse cultural backgrounds, will be particularly well-suited to participate. The focus on increasing accessibility and capacity in student wellbeing services indicates a strong demand for innovative solutions in the higher education sector, making this a lucrative opportunity for potential bidders. ## Notice The University of Portsmouth wishes to ascertain the marketplace and is seeking a suitable supplier to provide a fully fluent, multilingual student support service which will supplement our embedded wellbeing and mental health provision, offering 24/7 safeguarding support and in particular ensuring that international students can access support and counselling in their home language. Crucially, the service will also provide legally compliant support and counselling for whatever country the student is in at the time of contact. The service must have capability to provide immediate 24/7 telephone safeguarding support and ideally text chat from trained mental health professionals, using key world languages in addition to English such as Mandarin, Cantonese, Spanish and French and possibly additional key languages. It should be able to arrange for students blocks of ongoing professional counselling sessions in any world language within a few days of initial contact. Students should be able to request matching for language, cultural background or other relevant experience (eg LGBTQ+). These factors can be crucial in circumstances where students are distressed or in poor mental health, making a significant difference to the helpfulness and perceived accessibility of support. The University is looking for a partner who can help us to provide: Professional 24/7 safeguarding provision for all students (include distance learners and those in countries other than the UK) Substantial increase in counselling provision for all students, ensuring sufficient capacity to meet rising demand on the University Student Wellbeing Service Significantly increased accessibility of wellbeing/mental health support for international and other students with minority experience, supporting their inclusion and success. Collaborative working to extend our embedded mental health provision, linking directly with confidential Student Wellbeing Service systems to ensure appropriate data-sharing and a joined up approach to student support and safeguarding. Anticipated initial contract length is for 3 years. Following receipt of expressions of interest the University will confirm its intentions and if applicable release full procurement documentation. Please note, this notice does not bind the University to undertake any further procurement activity. All procurement activity will be undertaken in accordance with PCR 2015. To Express an Interest in this project please register on the University of Portsmouth In-Tend webpage and express an interest in this project. Please find the weblink for our webpage below: https://in-tendhost.co.uk/port/ Additional information: This is currently a call for competition only. Please express your interest via the University's tendering portal - https://in-tendhost.co.uk/port/ Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/17498e93-75dd-4a45-a5d3-0c4fd2029c0b | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Sep 2020 | | Submission deadline | 6 Oct 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 18 Oct 2020 - 18 Oct 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF PORTSMOUTH E-TENDERING | | Locality | HAMPSHIRE | | Post town | Portsmouth | | Postcode | PO1 2PR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ31 Portsmouth | | Local authority | Portsmouth | | Electoral ward | Charles Dickens | | Westminster constituency | Portsmouth South | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services ## Release History - 24 Sep 2020 at 11:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/17498e93-75dd-4a45-a5d3-0c4fd2029c0b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/17498e93-75dd-4a45-a5d3-0c4fd2029c0b 24th September 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/port/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/port/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e.json.