---
title: "UK SBS NetScout Support"
ocid: "ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2017-07-20"
---

# UK SBS NetScout Support

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb

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## Summary

The UK Shared Business Services Limited (UK SBS) is seeking support for the "UK SBS NetScout Support" contract, classified under computer-related professional services. This procurement process is in the award stage, with the contract period starting on 8th July 2017 and concluding on 7th July 2018. The tender was publicly published on 26th May 2017, and potential suppliers needed to submit a signed Non-Disclosure Agreement (NDA) by 11:00 on 20th June 2017 to be included in the bidding process. The procurement closes at 23:59 on 21st June 2017, and bids can be submitted through the CCS eSourcing Suite, requiring registration and a valid DUNS number. The delivery addresses cover multiple regions including the UK and Europe.

This tender presents a valuable opportunity for businesses in the IT support sector, especially small and medium enterprises (SMEs) that specialise in computer support services. Suppliers who can provide expertise in managing and supporting IT systems will find this tender relevant. The confidentiality surrounding the requirements of the project suggests that firms with strong capabilities in secure and sensitive service provision would be particularly well-suited to compete. Engaging with this procurement could significantly expand the client base and create long-term relationships with public sector organisations.

## Notice

Description: The details in relation to this contract are of a confidential nature. To gain full access to the specification and the full details of this requirement UK SBS require a Non-Disclosure Agreement (NDA) to be signed which is attached to this notice. This NDA is non-negotiable. Instructions to suppliers: In order to gain full access to the information relating to this requirement, the supplier must print the document, fill in the relevant information in the boxes and scan the completed and signed document and send to ictprocurement@uksbs.co.uk. If approved after review, you will be able to gain access to the sourcing event on the Emptoris e-Sourcing Suite from 26/05/2017. Please note that the NDA must not be edited in any other way than stated above and the terms of the NDA are non-negotiable. The NDA must be submitted by 11.00 on 20/06/2017 to enable the supplier to be included within this procurement. Any requests for the NDA after this date and time shall not be considered. A copy of the full timetable for this procurement can be located within the attachments to this notice. Submitting a bid: As part of the strategic alliance between UK Shared Business Services Ltd (UKSBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing ictprocurement@uksbs.co.uk and referencing the sourcing number beginning UK SBS. Please note that only those who have submitted a completed and compliant Non-Disclosure Agreement in accordance with the above instructions will be granted access to the specific procurement on the e-Sourcing suite. Additional information: Please note that this procurement closes at 11:00 on the 21st June 2017.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91c3672e-98f3-4f91-9ddb-194eb79b0dbb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2017 |
| Submission deadline | 21 Jun 2017 |
| Future notice date | Not specified |
| Award date | 22 Jun 2017 |
| Contract period | 7 Jul 2017 - 7 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £49,168 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72590000 - Computer-related professional services
- 72610000 - Computer support services

## Release History

- 20 Jul 2017 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91c3672e-98f3-4f91-9ddb-194eb79b0dbb
- 20 Jul 2017 at 14:02 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2d70437a-4805-4d85-bc7c-3e0a288f86a2
- 26 May 2017 at 15:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2d70437a-4805-4d85-bc7c-3e0a288f86a2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91c3672e-98f3-4f91-9ddb-194eb79b0dbb
  20th July 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2d70437a-4805-4d85-bc7c-3e0a288f86a2
  20th July 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/991c6137-85ee-4e3b-8d77-e9bcf282e21a
  IT17218 NDA
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/028cbde0-31d1-45fc-a5da-c0cf9b5d060a
  NetScout ITQ Procurement Timetable

## Notice URLs

- https://gpsesourcing.cabinetoffice.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef46d740-1b21-4ae3-ac9a-459163f447eb.json.