---
title: "Ofwat's HR Information System"
ocid: "ocds-b5fd17-ef4dba89-9043-4ea1-957f-bbcaa166a4f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef4dba89-9043-4ea1-957f-bbcaa166a4f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef4dba89-9043-4ea1-957f-bbcaa166a4f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef4dba89-9043-4ea1-957f-bbcaa166a4f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY"
published: "2017-08-30"
---

# Ofwat's HR Information System

Buyer: WATER SERVICES REGULATION AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-ef4dba89-9043-4ea1-957f-bbcaa166a4f5

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## Summary

The WATER SERVICES REGULATION AUTHORITY is seeking proposals for the "Ofwat's HR Information System" tender, which falls under the services category, specifically for human resources software. This procurement process is currently in the Award stage, with an active contract awarded to Insight Direct (UK) Ltd on 31 July 2017. The project, which aims to enhance HR services for Ofwat, includes a four-phase approach; business requirements gathering has been completed, and the award marks the transition towards implementation, set to commence on 1 August 2017 and concluding on 31 July 2020. The implementation will occur across various locations including Birmingham and London in the United Kingdom. The initial tender period ended on 12 June 2017.

This tender presents significant opportunities for technology and software companies specialising in human resources solutions. Businesses that excel in providing user-friendly HR systems are well-suited to compete for similar future tenders. With the emphasis on intuitive platforms that promote employee and management self-service, firms capable of delivering innovative, value-added HR software can leverage this public procurement to grow their market presence and establish long-term partnerships with public sector entities.

## Notice

Our vision for our HR Services is that they will be personal, professional and reliable making use of a best in class HR system to provide a straightforward and value add end user experience. Our ambition is to move away from a system of simply recording information to one which adds value for the employee, the manager and for Ofwat. The People hub delivers and facilitates the implementation of HR practices and people policies throughout the organisation either directly or through others such as our resource managers (RMs) and strategic resource managers (SRMs). The HR service provides transactional HR alongside HR business partnering delivered through the people partners and administrator(s). The system should be capable of supporting the move to greater employee and manager self-service, in a way which that is not burdensome to the end user. Our future HR system should be intuitive and offer a range of HR transactions at the touch of a few buttons. The system should be designed to meet user needs and wants, able to accommodate our people processes. Within the scope of Fit for the Future (F3) Programme is the implementation of a new HR system. The contract on the current system expires in January 2018. The project will have four broad phases: 1. Business requirements gathering (completed); 2. Procurement 3. Design / development 4. Implementation / roll-out Phase one has been completed and we are now moving to the procurement phase and invite HR software suppliers to tender to become Ofwat's chosen HR software partner.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7d691cde-9a14-4306-9cf9-30bb4dbf61b3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2017 |
| Submission deadline | 12 Jun 2017 |
| Future notice date | Not specified |
| Award date | 30 Jul 2017 |
| Contract period | 31 Jul 2017 - 31 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £140,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48450000 - Time accounting or human resources software package

## Release History

- 30 Aug 2017 at 15:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d691cde-9a14-4306-9cf9-30bb4dbf61b3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7d691cde-9a14-4306-9cf9-30bb4dbf61b3
  30th August 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9d7a1e76-c1f7-4522-9334-bb3cd7c4253e
  Contract

## Provenance

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