---
title: "NHSX Market Engagement for GP Cloud Telephony for NHS Organisations"
ocid: "ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2021-12-08"
---

# NHSX Market Engagement for GP Cloud Telephony for NHS Organisations

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Planning  
OCID: ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63.json)

## Summary

The NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT is currently conducting a market engagement exercise titled "NHSX Market Engagement for GP Cloud Telephony for NHS Organisations". This process falls under the telecommunications industry category and is based in England. The procurement is in the planning stage, with an engagement end date set for 5pm on 7th January 2022. Interested suppliers are encouraged to provide feedback through a questionnaire that will inform a national strategy aimed at enhancing services for general practice.

This tender presents significant opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in telecommunication services, IT consulting, software development, and related equipment. Companies that demonstrate capability in adapting to new standards and those with innovative solutions for general practice services would be well-suited to engage in this market interaction, potentially paving the way for future official procurement opportunities as the national strategy develops.

## Notice

The NHS England NHS Improvement National Commercial and Procurement Hub are undertaking on behalf of NHSX a market engagement exercise in the form of a survey. Interested suppliers should note that this is to inform the national strategy to set in place a new framework for general practice or to explore utilisation/evolution of existing frameworks for general practice utilisation. Interested suppliers should take specific note of the proposed new standards to be set. We are keen to understand the maturity of the market to these new proposed standards. The product of your feedback will be central to the development of the strategy. Interested suppliers should note that this exercise is a market engagement exercise only. Any future competitions or opportunities will not be directly linked to this notice. Interested suppliers should be clear that feedback to this survey is a fundamental step towards the creation of the national strategy to deliver an enhanced service to general practice. Timing is critical to support the development of the strategy to deliver for general practice in the shortest possible timeframe. A 2-week window is presented for interested suppliers to enter their views and comments. The deadline for response to this questionnaire is 5pm on Friday 7th January 2022. Following that a report will be produced in the following fortnight to close this stage and commence the development of the national strategy. A capability assessment has been developed to identify current market capabilities. Should you wish to participate in this exercise please contact commercial.procurementhub@nhs.net where a link to the questionnaire will then be shared. Should you wish to talk to us in regard to this notice please contact the Hub through the below email link or directly to Garry Mitchell, Deputy Director of Procurement on garry.mitchell@nhs.net 07786 275 627 Additional information: This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit NHSX or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. Commissioners are looking to establish what interest there might be in providing such a service from suitably qualified, capable and competent organisations. NHSX will not be liable for costs incurred by any interested party in participating in this exercise. Interested parties should note that a response to this notice does not guarantee an automatic invitation to any subsequent formal procurement, which the commissioners will consider in due course. Should you wish to participate in this exercise please contact commercial.procurementhub@nhs.net where a link to the questionnaire will then be shared.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/42749c6d-b409-4e68-8e93-2a7f5fe162b1 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2021 |
| Submission deadline | Not specified |
| Future notice date | 7 Jan 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 48000000 - Software package and information systems
- 64200000 - Telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Dec 2021 at 10:17 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/42749c6d-b409-4e68-8e93-2a7f5fe162b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/42749c6d-b409-4e68-8e93-2a7f5fe162b1
  8th December 2021 - Early engagement notice on Contracts Finder

## Notice URLs

- https://www.nhsx.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef884030-7e82-450f-8644-3c2a11a18a63.json.
