---
title: "Quotation for assessment of \"does the council need a CRM / case management solution or are there alternatives to consider?\""
ocid: "ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TEWKESBURY BOROUGH COUNCIL"
published: "2018-08-21"
---

# Quotation for assessment of "does the council need a CRM / case management solution or are there alternatives to consider?"

Buyer: TEWKESBURY BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58.json)

## Summary

The Tewkesbury Borough Council is currently in the Tender phase for a public procurement process titled "Quotation for assessment of 'does the council need a CRM / case management solution or are there alternatives to consider?'" This opportunity falls within the services category, specifically focusing on IT services, consulting, and office supplies. The tender period ends on 24th August 2018, following its publication on 2nd August 2018. Prospective contractors should note that the contract period is set to commence on 31st August 2018 and will run until 31st December 2019.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) within the IT consulting and service domains. Businesses specialising in CRM solutions, case management systems, or alternative service offerings are particularly well-suited to compete for this contract. Engaging in this process could enable companies to gain a valuable partnership with Tewkesbury Borough Council and expand their service portfolio through the delivery of innovative solutions tailored to the council's needs.

## Notice

Assessment of "does the council need a CRM / case management solution or are there alternatives to consider?" The council's detailed requirements are defined in the Specification. Full details can be found here: https://www.tewkesbury.gov.uk/selling-to-the-council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7c44036b-3f4b-4e66-acba-0846cb846475 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2018 |
| Submission deadline | 24 Aug 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Aug 2018 - 31 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TEWKESBURY BOROUGH COUNCIL |
| Locality | TEWKESBURY |
| Post town | Gloucester |
| Postcode | GL20 5TT |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Tewkesbury |
| Electoral ward | Tewkesbury South |
| Westminster constituency | Tewkesbury |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 66000000 - Financial and insurance services
- 72000000 - IT services: consulting, software development, Internet and support
- 73000000 - Research and development services and related consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 21 Aug 2018 at 10:56 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7c44036b-3f4b-4e66-acba-0846cb846475
- 2 Aug 2018 at 14:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7c44036b-3f4b-4e66-acba-0846cb846475

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7c44036b-3f4b-4e66-acba-0846cb846475
  21st August 2018 - Opportunity notice on Contracts Finder
- https://www.tewkesbury.gov.uk/selling-to-the-council
  Council website

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef88dce0-1c12-4053-ac51-439e5cff8c58.json.