--- title: "HCC - 06/17 - The Provision of an Insurance Claims Handling System and a Risk Management Information System" ocid: "ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ANY OF THE PROJECTS LISTED ON THE PORTAL" published: "2017-07-10" --- # HCC - 06/17 - The Provision of an Insurance Claims Handling System and a Risk Management Information System Buyer: ANY OF THE PROJECTS LISTED ON THE PORTAL Current stage: Tender OCID: ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a.json) ## Summary The Hertfordshire County Council is currently undertaking a procurement process for "The Provision of an Insurance Claims Handling System and a Risk Management Information System". This project, classified under the software package and information systems industry category, is aimed at enhancing the management of the Council's insurance claims and risk management processes. The primary procurement stage is the tender phase, which is set to close on 7th August 2017. The contract is expected to commence on 1st December 2017 and will run until 30th November 2020, with an estimated total contract value of £275,000. This opportunity could present significant growth potential for businesses, particularly those specialising in software solutions for insurance and risk management systems. Small and medium-sized enterprises (SMEs) with expertise in developing and implementing comprehensive software packages that can efficiently handle claims processing and risk management would be well-suited to compete. Additionally, businesses that offer ongoing support and training for their systems may find this contract particularly appealing, given the Council's requirement for a robust and flexible solution. ## Notice Introduction Hertfordshire County Council (the "Council") is a large shire county in the south-east of England with a population of 1.2 million. Hertfordshire is a two-tier authority with 10 district and borough councils providing complementary local services to residents. The Council provides social care for adults and children, schools and education, public libraries, public health (from April 2013), highway and road maintenance, environmental services, trading standards and household waste sites as well as a fire and rescue service. Project Background Insurance The Insurance Section, situated within Herts Finance, is responsible for ensuring that the authority is adequately protected against its Key Financial risks by means of external or internal insurance policies. The section handles in excess of 3500 claims each financial year varying in value and complexity. An effective and flexible system is essential to the monitoring of Hertfordshire County Council's policies and to the recording and daily handling of the claims, financial liabilities and claims experiences incurred by the authority whilst undertaking duties and powers delegated to it. The Council currently requires insurance reports for a variety of purposes, including identifications of claim trends, risk management activities and facilitating reconciliation of the insurer's imprest accounts. Risk Management Information System (RMIS) The Performance and Risk Management team is situated within the Intelligence function. Responsibilities include the management of the risk management framework - providing a robust and consistent risk management approach and system and offering training and direct support to services; this includes the management and maintenance of the Risk Management Information System. The RMIS currently holds a large number of archived records and active risks with a total of some 1,530 risk records. This includes 35 active risks at a corporate level, a further 91 at a service level, and 159 at a programme/project level. It also holds key business information on the key business continuity plans for the organisation. The current RMIS has 415 active users, which are made up of the Council's employees and some partner organisations, with a further 87 inactive users. The Performance and Risk management team and other users regularly produce a variety of filtered reports from the current system to help management make more informed decisions about the key uncertainties affecting the organisation's future and to provide assurance on risk management practice. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/19612125-1fa5-427e-afc9-e10abfaca99d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jul 2017 | | Submission deadline | 7 Aug 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2017 - 30 Nov 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £275,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ANY OF THE PROJECTS LISTED ON THE PORTAL | | Locality | HERTFORDSHIRE | | Post town | Stevenage | | Postcode | SG13 8DE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | East Hertfordshire | | Electoral ward | Hertford Castle | | Westminster constituency | Hertford and Stortford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48300000 - Document creation, drawing, imaging, scheduling and productivity software package - 48400000 - Business transaction and personal business software package - 48600000 - Database and operating software package - 48900000 - Miscellaneous software package and computer systems ## Release History - 10 Jul 2017 at 07:03 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19612125-1fa5-427e-afc9-e10abfaca99d - 10 Jul 2017 at 07:02 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19612125-1fa5-427e-afc9-e10abfaca99d - 10 Jul 2017 at 06:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19612125-1fa5-427e-afc9-e10abfaca99d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/19612125-1fa5-427e-afc9-e10abfaca99d 10th July 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/supplyhertfordshire/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a.json.