---
title: "Digital Operating Pressure Escalation Level (OPEL) expansion"
ocid: "ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2025-06-17"
---

# Digital Operating Pressure Escalation Level (OPEL) expansion

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6.json)

## Summary

The procurement process for the "Digital Operating Pressure Escalation Level (OPEL) expansion" has been finalised by NHS England, a prominent buying organisation based in London, United Kingdom. This initiative falls under the IT services category, specifically focusing on consulting, software development, Internet, and support. The contract is set to operate within England, covering postal code LS1 4AP. Initially opened for tender until 5th October 2024, the procurement has moved to the award stage, with the contract period slated from 6th October 2024 to 7th October 2025. The procurement process was conducted through a selective method, specifically as a call-off from a framework agreement, with the contract's total value assessed at GBP 908,000.

This procurement offers a significant opportunity for business growth, particularly for firms specialising in digital solutions and IT services. However, the tender identified as unsuitable for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), suggests it requires considerable resources and capabilities. The awarded supplier, Vitalhub UK Limited, an established SME, highlights the potential for businesses with robust experience in community and mental health pathways to engage effectively in such contracts. Firms aiming to expand their reach in the IT services sector can benefit greatly by aligning their capabilities with the demands of public health technological enhancements.

## Notice

Digital Operating Pressure Escalation Level (OPEL) expansion into Community and Mental Health pathways using the Vital-Hub SHREWD software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9834f3ea-276d-4791-8eb2-d415e19bb0a3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2025 |
| Submission deadline | 5 Oct 2024 |
| Future notice date | Not specified |
| Award date | 5 Oct 2024 |
| Contract period | 5 Oct 2024 - 7 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £908,000 |
| Lots value | Not specified |
| Awards value | £508,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC2A 3TH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VITALHUB |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Jun 2025 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9834f3ea-276d-4791-8eb2-d415e19bb0a3
- 9 Jun 2025 at 09:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/17a94bbb-fede-4756-ab67-4871d8c89e27

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9834f3ea-276d-4791-8eb2-d415e19bb0a3
  17th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/17a94bbb-fede-4756-ab67-4871d8c89e27
  9th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/322766f2-30d6-493d-ac7e-2bf57c7f58ee
  REDACTED (C347599) NHSEL uplifted RM1557.14-G-Cloud-14-Call-Off-Contract BC24878 Final Cont (2)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-efa5ccf2-98f2-42ee-b818-d11e25f310c6.json.