---
title: "Service Now Development"
ocid: "ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2023-11-14"
---

# Service Now Development

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7

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## Summary

The Care Quality Commission (CQC) has awarded a contract for Service Now Development. The procurement was done through the CCS G Cloud 13 Framework Agreement, Lot 3 Cloud Support, using a selective procurement method. The contract is valued at £333,333.33 GBP and has a total term of 12 months, with a possible extension for an additional 12 months. The tender period ended on 7th September 2023, and the contract is effective from 17th October 2023 to 16th October 2025 in England.

This contract presents business opportunities for companies skilled in license management software development services. The tender was a direct award process, creating a competitive landscape for suppliers like FlyForm Ltd. The CQC, based in Newcastle upon Tyne, is the contracting authority looking to enhance its service delivery through this IT development partnership. Businesses in the services industry, especially those experienced in cloud support services, could benefit from exploring similar future procurement opportunities.

## Notice

This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of n Service Now Development partner. By providing any development work CQC require. This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process. The Contract is awarded for an initial period of 12 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC I&D 094

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7e7fb60a-91b1-4430-bcd3-b1b217970b56 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2023 |
| Submission deadline | 7 Sep 2023 |
| Future notice date | Not specified |
| Award date | 1 Nov 2023 |
| Contract period | 16 Oct 2023 - 16 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £333,333 |
| Lots value | Not specified |
| Awards value | £333,333 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212218 - License management software development services

## Release History

- 14 Nov 2023 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7e7fb60a-91b1-4430-bcd3-b1b217970b56

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7e7fb60a-91b1-4430-bcd3-b1b217970b56
  14th November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a5f2c00c-9b30-40c1-a997-6fb4e51c4ebd
  CQC ID 094 - Service Now dev Final redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7.json.