---
title: "GB-Thurrock: Telecare Call Monitoring System Upgrade"
ocid: "ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THURROCK COUNCIL"
published: "2017-09-22"
---

# GB-Thurrock: Telecare Call Monitoring System Upgrade

Buyer: THURROCK COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f)  
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## Summary

Thurrock Council has awarded a contract titled "Telecare Call Monitoring System Upgrade" within the community health services sector. This contract includes the delivery of a telecare call monitoring system alongside all necessary hardware to complete the service. The procurement process was conducted through an open procedure, with the tender period concluding on 15 September 2017. The contract is valued at £108,732 and is set to be in effect from 16 September 2017 until 15 September 2021. The supplier selected for this contract is Tunstall Healthcare (UK) Ltd, and the delivery addresses are located in the East of England, United Kingdom.

This tender presents substantial opportunities for businesses, particularly those specializing in health and social work services, alarm monitoring, and industry-specific software solutions. Small and medium enterprises (SMEs) may find this contract particularly suitable, as the buying organisation has indicated that they consider their contracts can be beneficial for such operators. Companies equipped with the expertise to deliver telecare systems and related services would be well-positioned to compete in this market segment.

## Notice

Delivery of a telecare call monitoring system together with all associated hardware required in delivering the service. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. PLEASE NOTE THIS CONTRACT IS NOW AWARDED.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe58a488-1a3a-463f-848e-e347d4a313d5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2017 |
| Submission deadline | 15 Sep 2017 |
| Future notice date | Not specified |
| Award date | 14 Sep 2017 |
| Contract period | 15 Sep 2017 - 15 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £108,732 |
| Lots value | Not specified |
| Awards value | £108,732 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THURROCK COUNCIL |
| Locality | THURROCK |
| Post town | Romford |
| Postcode | RM17 6SL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH32 Thurrock |
| Local authority | Thurrock |
| Electoral ward | Grays Riverside |
| Westminster constituency | Thurrock |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE (UK |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 33195200 - Central monitoring station
- 48100000 - Industry specific software package
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services
- 85323000 - Community health services

## Release History

- 22 Sep 2017 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe58a488-1a3a-463f-848e-e347d4a313d5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe58a488-1a3a-463f-848e-e347d4a313d5
  22nd September 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=279901892
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-efce84eb-4d18-40ce-b19b-05833698366f.json.