---
title: "PP18187 - Telecare Responder Service"
ocid: "ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2019-04-16"
---

# PP18187 - Telecare Responder Service

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc)  
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## Summary

The City of Wolverhampton Council has awarded a contract for the Telecare Responder Service, which is designated to provide essential support in response to Telecare alarms in individuals' homes. This contract falls under the Community health services category and is valued at £1,000,010. The contract commenced on 3rd April 2019 and will run until 3rd April 2023. The procurement process utilized an open procedure with the tender period concluding on 14th January 2019. The services are required to be delivered in the West Midlands region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in community health services, particularly small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Companies capable of providing urgent personal care and assistance in emergencies, as well as those with experience in responding to health alerts within a home setting, would be well-suited to compete for similar contracts in the future. Engaging with such contracts can enable businesses to expand their service offerings while fulfilling critical needs within the community.

## Notice

City of Wolverhampton Council requires a suitably qualified provider to respond to Telecare alarms installed in individual's own homes and to provide services required, such as lifting following a non-injury fall, calling for assistance in the event of injury and delivery of urgent personal care services. Please access tender documentation at www.wolverhamptontenders.com

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/69ab0ecf-8857-4187-9dfd-399e12386805 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2019 |
| Submission deadline | 14 Jan 2019 |
| Future notice date | Not specified |
| Award date | 12 Mar 2019 |
| Contract period | 2 Apr 2019 - 3 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,010 |
| Lots value | Not specified |
| Awards value | £1,000,010 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ST JOHN'S AMBULANCE SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 16 Apr 2019 at 12:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/69ab0ecf-8857-4187-9dfd-399e12386805
- 6 Dec 2018 at 16:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/05356dac-fd95-4cb3-8a57-9097846a369d
- 6 Dec 2018 at 16:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c84156d8-e565-48ea-b575-0715955a92a2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/69ab0ecf-8857-4187-9dfd-399e12386805
  16th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/05356dac-fd95-4cb3-8a57-9097846a369d
  6th December 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c84156d8-e565-48ea-b575-0715955a92a2
  6th December 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wolverhampton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-efef121d-6383-4d37-b193-6a7e33182dcc.json.